Claims Advisor
Suncorp · Perth
Workers Compensation Claims Advisor – Perth
Make a real difference in people’s lives with Suncorp Group
Are you passionate about helping people through some of life’s toughest moments? At Suncorp Group, we’re committed to empowering our teams to provide compassionate, solutions-focused support when it matters most.
We’re now welcoming applications for a Workers Compensation Claims Advisor to join our supportive, high-performing Perth team. This is a great opportunity to build a meaningful career with genuine impact, along with a flexible hybrid working model following your training period.
Why Join Suncorp?
Make a Positive Impact
Support individuals recovering from personal and psychological injuries, helping them regain stability and move forward with confidence. Every case you manage contributes to better outcomes for workers and communities.
Flexibility That Works for You
Enjoy a hybrid working model — balancing time in the office with the flexibility to work from home.
Grow With a Leading Organisation
We offer a strong culture of learning, development and support, with the tools and guidance to help you succeed at any stage of your career.
What You’ll Be Doing
- Manage a portfolio of Personal Injury Commercial Claims, ensuring workers receive the right care, support and entitlements
- Review medical, rehabilitation and financial reports to make informed decisions
- Apply cost-effective, sustainable strategies while keeping wellbeing front of mind
- Work collaboratively with internal teams, providers and external stakeholders
- Deliver high-quality customer service to injured workers and employers
What We’re Looking For
You don’t need to tick every box — what matters most is your ability to learn, adapt and genuinely care.
- Experience in Workers Compensation, claims management, portfolio coordination or a customer-facing environment
- Strong communication skills and ability to handle sensitive conversations
- A collaborative team mindset
- Resilience and problem-solving capability
- Backgrounds in psychology or allied health (desirable)
- Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
- Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
- Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
- Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
- Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
- Discounts at 900+ retailers, Fitness Passport, and reduced super fees
- Paid volunteer leave, donation matching, and unlimited emergency response leave
- Diversity is celebrated through employee resource groups and inclusive policies for all families
What You’ll Enjoy
- Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
- Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
- Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
- Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
- Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
- Discounts at 900+ retailers, Fitness Passport, and reduced super fees
- Paid volunteer leave, donation matching, and unlimited emergency response leave
- Diversity is celebrated through employee resource groups and inclusive policies for all families
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact jenna.halfpenny@suncorp.com.au for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.
Join our workers compensation team in Perth as a Claims Advisor and provide exceptional customer service when people need it most.