Professional Services Engineer
Vidispine · Germany
This is a client-facing role focused on solution implementation and delivery. It combines technical work with collaboration, supporting customers in deploying and integrating media asset management solutions.
What You’ll Do
- Contribute to the implementation of VidiNet Media Asset Management solutions in customer environments
- Work with customers to understand requirements and support solution design
- Configure and support media workflows (e.g., ingest, processing, metadata, distribution)
- Assist with system integrations, including third-party media and broadcast systems
- Support REST API-based integrations with external systems
- Participate in system configuration, testing, and go-live activities
- Collaborate with internal teams (Product, Engineering, QA) to support delivery outcomes
- Deliver or support customer workshops, documentation, and knowledge transfer
- Contribute to improving delivery practices and implementation processes
What You Bring
Experience & Background
- Experience in Professional Services, Solutions Engineering, System Integration, or similar roles
- Experience contributing to technical delivery projects in IT, software, or media environments
- Degree in Engineering, Computer Science, or related field, or equivalent experience
Technical Skills
- Familiarity with media or broadcast workflows
- Hands-on experience designing or configuring BPMN workflows (e.g. Camunda or similar workflow engines)
- Understanding of APIs, system integrations, or web services
- Knowledge of SQL or data-driven systems
- Experience with at least one programming or scripting language (e.g., JavaScript, Python, Java, C#)
- Exposure to Linux or containerized environments (e.g., Docker)
- Familiarity with cloud platforms (e.g., AWS)
Tools & Technologies (Optional)
- Observability or search platforms (e.g., OpenSearch)
- Version control and CI/CD tools (e.g., GitHub)
- Configuration or automation tools (e.g., Ansible, Chef)
What Helps You Succeed
- Clear communication and willingness to work with customers and teams
- Ability to explain technical concepts in a simple and structured way
- Collaborative and team-oriented approach
- Problem-solving mindset and attention to detail
- Ability to manage priorities in a dynamic environment
- Interest in learning and developing new skills
- Fluency in English (written and spoken)