IT Support I - New Fintech Project

Second Foundation · Prague

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We are a fintech company. Our mission is to build a state-of-the-art platform using sophisticated engineering and cutting-edge technology. 

Our core team consists of top-class developers who use their accumulated know-how to design and build software from the ground up. No legacy code, no mundane maintenance, no outdated technologies, just the pure engineering joy of creating a well-designed product. 

You will have a real say in what we build and how we build it. We are looking for a true leader who takes full responsibility and ownership, and who skillfully guides the team toward success by applying best practices and the newest technology solutions. 

What you would work on?  

• Provide general first-hand user account management support for Atlassian and Microsoft O365 services, including e-mail, SharePoint, OneDrive, and Teams. 
• Troubleshoot basic IT issues, including hardware and software problems. 
• Onboarding users by setting up their accounts and configuring their hardware and software. 
• Offboarding user accounts and ensuring that all data is securely removed from company systems. 
• Maintain an inventory of IT assets and software licenses. 
• Maintain IT procedures and policies to ensure compliance with industry standards. 
• Prepare hardware for new users, including laptops, workstations, monitors, mobile phones, and others. 
• Implement new technologies and systems with the L2 team. 

What makes you a great candidate? 

• Passion for technology and problem solving.  
• Technical mindset approach to overcoming complex IT issues.  
• Knowledge of Windows and macOS operating systems, as well as experience with hardware and software on IT administration level. 
• Familiarity with Azure cloud and Microsoft Entra (AD) is a strong advantage.  
• Experience with Confluence and Jira (or similar) is a plus. 
• Fluent in English. 
• Excellent communication skills and ability to interact with users of all levels. 
• Possess a strong sense of responsibility and reliability. 
• Readiness to work on-calls 24/7. 

What we offer?  

• Brand new office in the city center – Masarycka.  
• Competitive salary package with the possibility of a yearly bonus.  
• 25 days of paid holiday.  
• Flexible working hours and home-office options.  
• High-end workstation.  
• Sponsored lunch in the office. Every workday.  
• Free snacks at the office.  
• Multisport Card – fully paid by the company.  
• Colleagues who are absolute experts in what they do. 

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