Assistant Food & Beverage Manager

Accor · Auckland

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Company Description

We are Novotel Auckland Airport, a stunning 263-hotel room located on the doorstep of the Auckland International Airport Terminal. Our buzzing restaurant, THIRTEEN50 Kitchen & Bar welcomes guests every day from all corners of the globe - day in and day out we are our guests' first and last impression of New Zealand. Offering all day dining, from early morning coffee and casual lunch service, through to a classic Kiwi-inspired evening fare, THIRTEEN50 Kitchen & Bar caters for everyone!

Job Description

• Oversee daily F&B operations with the F&B Manager, ensuring all outlets meet service, cleanliness, and policy standards.
• Drive exceptional guest experiences through ambassadorship of Novotels brand & service culture, as well as maintaining strong interdepartmental relationships.
• Lead, coach, and develop supervisors and team members through clear delegation, performance feedback, and daily briefings
• Assist in creating promotions, merchandising plans, and advertising initiatives while identifying and implementing operational improvements.
• Ensure food quality, safety, and cleanliness standards are consistently met while upholding Accors Heartist culture values, and operational compliance.
• Support departmental financial goals by managing rosters, controlling labour costs, and maintaining accurate POS and cash‑handling practices.

Qualifications

You will be:

• Equipped with minimum 3-5 years of supervisory experience in hospitality industry
• Able to demonstrate leadership skills
• Holding a LCQ Certificate or a current Managers Certificate. Tertiary qualifications in Business or Hospitality preferred but not mandatory
• Showcasing previous experience leading a team of 20+ staff
• Possessing knowledge of Microsoft office applications (i.e excel, word, publisher, powerpoint)
• Excellent in your understanding of hotel systems and revenue management principles

Additional Information

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Staff Parking & Meals during shift
• Paid birthday leave
• Access to our Employee Assistance Program

ACCOR's Purpose - Statement

“ Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care"

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

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