Manager, Solutions Consulting
Nexthink · Boston
Company Description
Nexthink is a global leader in Digital Employee Experience. Our product allows enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experience. Through a unique combination of real-time analytics, automation and employee feedback across all endpoints, Nexthink helps IT teams meet the needs of the modern digital workplace.
Headquartered in Switzerland, Nexthink also has offices in France, UK, Germany, Spain, UAE, Saudi Arabia, Australia and the US. Our growing team of Nexthinkers is proud to be making the digital work lives of seven million employees across 1,000 customers more productive.
Thanks to our fantastic growth we are looking for new rock stars!
Job Description
- We are seeking a motivated, passionate, and inspirational leader to join the US Solution Consulting leadership team. As a Solution Consulting Manager you will lead a team of 6-10 Solution Consultants and partner with the sales organization to create innovate value propositions for executive and technical audiences within enterprise accounts.
- You should be highly competent in coaching and guiding a team to develop a winning technical sales strategy. You should be able to work cross-functionally with Sales, Professional Services, Customer Success, Product Management, Product Marketing and Engineering teams in a collaborative and positive manner.
As a Solution Consulting Manager your key objectives are:
- Recruit, retain, and develop the best team, to be inspired, enabled, and rewarded with the goal of consistent and repeatable success.
- Be a partner to the business and ensure your team is working on the right things, at the right time and in the right manner.
- Maximize your teams’ productivity and the way your team engages with customers and prospects, using compelling, innovative and creative tools and techniques to evangelize the Nexthink solution.
- Work hand in hand with local Sales Leadership to prioritize and execute sales motions with the field teams, and maximize revenue attainment against regional and company targets.
This role reports into the Senior Director of Solution Consulting, North America, with day-to-day priorities set by the local sales regions. Successful candidates will need to reside in the US Eastern Time Zone.
Key elements and responsibilities are described below:
The role:
- Manage a team of Solution Consultants in dedicated region(s) to provide the pre-sales support required in pursuit of sales opportunities.
- Ensure your team is enabled to support the sale of Nexthink Products.
- Deliver regular performance reviews and development planning activities in order to continuously improve the SC team.
- Conduct regular 1:1 meetings with the your Solution Consultants and Sales Leadership, in order to coach and develop a world class SC team.
- Work cross functionally with the Professional Services Organization, Product Management, Engineering, Customer Success, and Support to ensure alignment in the field and resolve any critical customer/prospect situations.
- Attend regular meetings with customers/prospects as a contributor and coach.
- Manage the POV process to ensure successful technical execution and win.
- Engage directly with Sales Leadership on a regular basis to collaborate on strategy for sales pursuits, and coach/mentor the team on execution of the strategy.
- Contribute to forecast calls and QBR’s, and drive corporate and SC initiatives/OKR’s.
- Create a culture of teamwork, partnership and consistent improvement in a dynamic and fast paced environment.
- Participate as a speaker in key company events and other marketing related activity.
Qualifications
- 8+ years experience in a SaaS pre-sales role, with 3-5 years managing a team.
- Proven experience of partnering with a sales organization and a track record of successful meeting or exceeding assigned revenue goals.
- Proven experience leading the introduction of a new technology into a new market.
- Knowledge and experience selling a cloud/SaaS based technology
- Superior business acumen; ability to use business context to generate creative, pragmatic solutions to achieve business objectives.
- An entrepreneurial mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate issues when needed.
- Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives
- Team player, able to thrive on finding solutions in a dynamic work environment
- Experience of one or more of the following areas is preferred:
- Digital Workplace, End User or Desktop Services
- Digital Experience Monitoring or similar end-user experience driven functions
- Security, Governance, Risk or Compliance related disciplines
- Service Management, The ITIL framework, Service Lifecycle, or other quality of service related disciplines
Up to 50% travel - Mostly domestic travel and occasional travel to other Nexthink sites within the USA and internationally will also be required.
Additional Information
The base salary for this role is $160,000 - $196,000 gross per year, with a total on-target earnings (OTE) range of $228,000- $280,000 with additional opportunity to earn commissions above this range.
- Total Rewards @ Nexthink
- At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.
In addition, we offer:
- 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
- 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
- 📚 Free access to professional training platforms to explore your interests and enhance your skills.
- 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
- 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
- 📣 Bonuses for referring successful hires after three months of continuous employment.
Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.