OMS Advisor
DHL · Jakarta
📍 Location: Indonesia
🏢 Company: DHL Supply Chain
🌏 Industry: Contract Logistics | Supply Chain | Warehousing & Transportation
Drive Operational Excellence. Build Capability. Transform Site Performance.
Are you passionate about continuous improvement, operational excellence, and driving sustainable change? DHL Supply Chain is looking for an experienced OMS Advisor to support the implementation and long-term sustainability of our Operations Management System (OMS) across the country.
This is more than a process improvement role. As an OMS Advisor, you will be a change agent, coach, and business partner who enables site leadership teams to adopt standardized OMS practices, strengthen operational capabilities, and foster a culture of continuous improvement.
Why Join DHL Supply Chain?
When you join us, you join the world's leading contract logistics provider, recognized for operational excellence and innovation.
✅ Certified Great Place to Work®
✅ Global organization with strong local expertise
✅ Opportunity to influence operational transformation across multiple sites
✅ Work with high-performing leaders and cross-functional teams
✅ Be part of a culture focused on continuous improvement and sustainable growth
Your Impact as OMS Advisor
🔹 OMS Implementation Leadership
Engagement & Training
-
- Conduct OMS training and coaching sessions for site champions and leadership teams.
- Train operational teams on OMS, Quality, Safety, and HR requirements.
- Ensure all stakeholders clearly understand their roles and responsibilities during OMS implementation.
- Align site teams on OMS infrastructure requirements, including organization structures, documentation standards, layouts, and technology needs.
- Build leadership capability to sustain OMS practices and continuous improvement initiatives.
Performance Management
-
- Partner with site leaders and OMS champions to review operational performance.
- Identify productivity, efficiency, and capacity utilization improvement opportunities.
- Develop and support action plans to drive operational excellence.
- Provide hands-on coaching to ensure effective application of OMS principles and standards.
🔹 OMS Infrastructure & Culture Development
System Implementation
-
- Support the development and deployment of OMS standards, processes, and infrastructure across sites.
- Assist management teams in reviewing organization structures and span of control to support OMS implementation.
- Ensure OMS requirements are incorporated into site operations and business processes.
Capability Building
-
- Support the rollout and sustainability of Excellence School programs across the country.
- Develop training facilities, identify trainers, and build internal capability.
- Support leadership development initiatives that strengthen operational effectiveness.
Cultural Transformation
-
- Drive OMS culture adoption through coaching, mentoring, and leadership engagement.
- Act as a role model for continuous improvement and operational discipline.
- Support OMS implementation during new site start-ups, integrations, and business expansions.
- Customize training programs to meet local operational needs while maintaining company standards.
🔹 OMS Governance & Continuous Improvement
Implementation Oversight
-
- Build business cases to support OMS implementation initiatives.
- Share best practices and success stories across sites to accelerate OMS maturity and adoption.
- Maintain governance and visibility of OMS implementation plans and progress.
Progress Monitoring
-
- Track OMS implementation progress and milestone achievement.
- Analyze performance, implementation, and standardization data.
- Conduct regular reviews with site leadership teams and provide updates to country management.
Issue Resolution
-
- Identify and resolve implementation challenges related to infrastructure, processes, behaviors, and culture.
- Partner with country OMS leadership to remove barriers and implement effective solutions.
- Provide recommendations that improve implementation effectiveness and long-term sustainability.
What We're Looking For
We are seeking a highly motivated operational excellence professional with strong coaching, influencing, and continuous improvement capabilities.
Education & Qualifications
✅ Bachelor's Degree in Supply Chain, Engineering, Operations Management, Business, or a related field
✅ Six Sigma Green Belt or Black Belt certification is highly desirable
✅ LEAN certification is an advantage
Experience
✅ Strong operational experience within Supply Chain, Logistics, Contract Logistics, Manufacturing, or Distribution environments
✅ Experience in Performance Management, Productivity Improvement, and Continuous Improvement methodologies
✅ Proven experience working in operational environments and driving sustainable change
✅ Experience supporting operational transformation, process standardization, or OMS/LEAN deployment initiatives
✅ Experience collaborating with Operations Managers and leadership teams across multiple sites
✅ Experience coaching leaders and frontline teams on operational excellence principles
Skills & Competencies
✅ Strong understanding of Operational Excellence, LEAN, and Continuous Improvement principles
✅ Excellent coaching and facilitation skills
✅ Strong stakeholder management and influencing capabilities
✅ Ability to influence without direct authority
✅ Strong analytical and problem-solving capabilities
✅ Ability to drive behavioral and cultural change
✅ Strong communication and presentation skills
✅ Ability to work independently while contributing effectively within a broader team environment
✅ Highly organized, action-oriented, and results-driven