Associate Relationship Manager - Affluent_AFFLUENT_0832_1288_1085511

Kotak Mahindra Bank · Mumbai

Apply on the company website

Description

Role:

· Handling personalized service requests of Affluent customers.

· Generation of timely business MIS.

Ensuring strict adherence to regulatory and internal approved prescribed requirements for Affluent customer segment.

· Coordination with CPC/RPC/Investment desks for account opening of Affluent customers.

· Managing complaints of Affluent customers and ensuring their resolution within TAT

· Meeting Affluent Key customers in person for Customer Profiling and Service Hook activations

Job Requirement:

· Excellent written and oral communication skills

· Developing and maintaining banking relationships with a select group of high net worth customers

· Excellent communication skills with customer service orientation

· Courteous and polite

· Good Knowledge of Microsoft Excel

· Understanding of banking norms and processes.

Description Role: · Handling personalized service requests of Affluent customers. · Generation of timely business MIS. Ensuring strict adherence to regulatory and internal approved prescribed requirements for Affluent customer segment. · Coordination with CPC/RPC/Investment desks for account opening of Affluent customers. · Managing complaints of Affluent customers and ensuring their resolution within TAT · Meeting Affluent Key customers in person for Customer Profiling and Service Hook activations Job Requirement: · Excellent written and oral communication skills · Developing and maintaining banking relationships with a select group of high net worth customers · Excellent communication skills with customer service orientation · Courteous and polite · Good Knowledge of Microsoft Excel · Understanding of banking norms and processes.

More jobs at Kotak Mahindra Bank · Finance & Accounting jobs in Mumbai