Global Realty Services, Asset Manager (Hong Kong and Taiwan), Assistant Vice President

State Street · Hong Kong

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Who we are looking for 

We are looking for a Job Title Asst Vice-President, Global Realty Services, Asset Manager for Hong Kong and Taiwan reporting directly to [Supervisor's Title Vice-President – Global Realty Services, Greater China].

State Street is seeking an experienced, commercially focused Corporate Real Estate / Facilities Management professional to lead Global Realty Services (GRS) asset management activities across Hong Kong and Taiwan, based out of Hong Kong.

The Assistant Vice President will be responsible for managing the performance, governance, compliance, and operational effectiveness of State Street’s real estate portfolio and workplace services across the assigned portfolio. This includes oversight of office operations, landlord and vendor relationships, occupancy planning, capital and operating expenditure, employee workplace experience, financial management, and monthly reporting including operational resilience, and alignment with State Street’s global real estate standards.

The successful candidate will act as the senior GRS representative for Hong Kong and Taiwan, partnering closely with regional GRS leadership, business stakeholders, Human Resources, Compliance, Security, Technology, Procurement, Legal, Finance, landlords, and outsourced service providers to deliver safe, efficient, resilient, and commercially effective workplace environments.

This role requires strong stakeholder management, strategic real estate capability, financial discipline, and a proven ability to manage complex workplace operations within a multinational and highly regulated environment.

What you will be responsible for

As a Global Realty Services, Asset Manag, you will:
 

Key Responsibilities – GRS Asset Management & Workplace Operations

• Lead GRS asset management and workplace operations across the Hong Kong and Taiwan portfolio, ensuring alignment with regional strategy, governance requirements, and global standards.
• Create an open dialogue with business stakeholders, understand operational objectives, and deliver efficient execution supported by clear communication.
• Determine stakeholders’ business priorities and workplace requirements, tailoring real estate solutions while balancing corporate-wide objectives, governance, and standards.
• Influence stakeholders to co-create agreed strategic real estate solutions for offices.
• Oversee operational management of corporate office environments and associated workplace services, with a focus on service quality, business continuity, and employee experience.
• Partner with outsourced Facilities Management providers to ensure delivery of workplace services in accordance with agreed service levels, contractual obligations, and operational standards.
• Support office mobilization, refurbishment, relocation, consolidation, and workplace transformation activities across the portfolio.
• Lead occupancy planning, workplace utilization analysis, and operational reporting to support portfolio decisions and business planning.
• Monitor facilities operational performance, workplace issues, service delivery metrics, and corrective action plans.
• Manage operational budgets, vendor contracts, purchase orders, invoice governance, and facilities-related procurement activities.
• Drive operational excellence, cost discipline, risk reduction, and continuous improvement initiatives across workplace operations.

Portfolio Governance, Compliance & Operational Resilience

• Ensure the workplace operations comply with applicable local regulatory requirements, lease obligations, internal governance standards, and State Street global policies.
• Maintain robust governance over portfolio documentation, operational controls, audit readiness, risk registers, issue management, and management reporting.
• Coordinate with landlords, building management teams, internal risk partners, and service providers on workplace compliance, site operations, and resilience matters.
• Support emergency preparedness, business continuity, crisis response, and incident escalation processes in coordination with Security, Technology, Business Continuity, and regional leadership.
• Ensure workplace risks, service issues, and operational incidents are tracked, escalated, remediated, and reported in line with governance expectations.
• Support workplace wellness, sustainability, and employee experience initiatives where appropriate.

Vendor, Risk & Stakeholder Management

• Manage relationships with external vendors including landlords, managed office providers, Facilities Management providers, project managers, consultants, and workplace service providers across the assigned portfolio.
• Coordinate governance meetings, performance reporting, service reviews, and vendor improvement plans.
• Partner with internal stakeholders across GRS, Human Resources, Security, Compliance, Technology, Finance, Legal, Procurement, and business leadership teams.
• Support regional operational risk, portfolio governance, financial planning, and workplace strategy initiatives.

Financial Analysis & Management

• Responsible for budgeting, spend monitoring and forecasting in collaboration with outsourced service vendor.
• Responsible for inhouse reporting, administrative ownership on reporting and technology tools.

What we value 

These skills will help you succeed in this role

• Critical thinking and maintain a growth mindset, comfortable to challenge the status-quo
• Proactiveness - Anticipating the needs of colleagues and stakeholder and eagerness to complete assigned duties. Results driven.
• Adaptability – Adapt and work effectively across a multitude of different situations;
• Independent learner and Resourcefulness – Eagerly explore new tools, technologies, and processes; quickly learn to use new technologies as they are introduced;
• Team Oriented – Collaborate in a team environment (both inhouse and external vendors/consultants; possess a sense of accountability and urgency in completing assignments in support of the team’s success
• Experience in preparation and presentation of Facilities and Real Estate business cases.

Education & Preferred Qualifications  

• Bachelor’s degree in real estate, Facilities Management, Engineering, Business Administration, Finance, or related discipline.
• Minimum 5 years of experience in Corporate Real Estate, Facilities Management, Workplace Operations, Asset Management, or related disciplines within a multinational organization.
• Demonstrated experience managing office portfolios, outsourced Facilities Management vendors, landlords, and senior regional stakeholders.
• Strong understanding of corporate real estate operations, workplace governance, lease obligations, vendor management, budgeting, service delivery, and operational risk.
• Experience supporting office mobilization, refurbishment, relocation, consolidation, and workplace transformation projects preferred.
• Experience within financial services, banking, technology, or other highly regulated industries preferred.
• Professional certifications such as MRICS, IFMA, FMP, PMP, or related workplace/facilities credentials are advantageous.
• Familiarity with operational resilience, business continuity, audit, and governance frameworks.

 Additional requirements

• Work Requirement : Normal office hours

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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