Presales Lead CTO

Ericsson · Reading

Grow with us

Role purpose
Lead the end-to-end Networks pre-sales agenda for a strategic UK customer account, combining customer leadership, solution strategy and technical expertise to create differentiated, commercially viable outcomes. The role supports the KAM organisation across pre-sales, solution design and project delivery, while positioning Ericsson as a trusted technology and thought-leadership partner.

About the opportunity

The Market Area Europe, Middle East and Africa (EMEA) offers a diverse and fast-moving environment in which Ericsson is advancing 5G innovation and shaping the evolution of future networks. Within UK & Ireland Networks, this role provides technical and commercial leadership for a key customer account and connects customer priorities with Ericsson's broader Networks portfolio, roadmaps and capabilities.

Join our Team

Key responsibilities

Lead the Networks pre-sales strategy and engagement for the assigned account, serving as the focal point for the KAM team and supporting business development and project execution in line with the CORE-3 way of working.
Position Ericsson as a technology and thought leader by communicating its Networks strategy, vision, solutions and competitive differentiation to senior customer stakeholders, including CTO/CIO organisations.
Build trusted, long-term customer relationships and advise on future-focused network evolution, including 5G, 5G-Advanced, AI-enabled operations and the path towards 6G.
Understand the customer's business objectives, technical requirements and operational challenges, and translate them into clear end-to-end solutions and implementation approaches aligned with Ericsson portfolio roadmaps.
Develop differentiated end-to-end solutions across Radio, Transport, Compute, hardware, software and related services, including deployment, design, optimisation, performance, evolution and support.
Align Ericsson's Networks portfolio and roadmap with customer priorities, creating solutions that improve performance, operational efficiency and cost outcomes.
Lead value development and techno-commercial argumentation with Sales, Commercial Management and EMEA Networks teams.
Drive performance evaluations, feature improvements and operational-excellence initiatives for Ericsson Networks solutions deployed with customers.
Act as a subject-matter expert in relevant technologies, products, services or solution areas, and provide targeted support to Customer Solution Responsible roles and Solution Architects.
Coordinate closely with Customer Solution Managers, Commercial Management and delivery teams to maintain alignment on customer strategy, solution scope and execution priorities.
Leverage EMEA Networks Practice Area expertise to shape product requirements, new product introduction and sales programmes, and ensure customer feedback is shared with EMEA and Business Area Networks stakeholders.
Cascade relevant Business Area Networks solution initiatives and propositions into the customer strategy using a balanced technical and commercial approach.
Promote effective sales-engagement and delivery behaviours, encourage knowledge sharing, and foster collaboration, innovation and high performance across accounts, countries and technical domains.

Experience and competencies

At least seven years of experience in technical pre-sales, service delivery or a related telecommunications role, with a track record of supporting complex commercial engagements.
Deep end-to-end telecom networks expertise, particularly in RAN technologies such as LTE, 5G NR, 5G-Advanced, Cloud RAN, rApps, automation and network performance.
Strong knowledge of Ericsson's Networks portfolio across products and services, including relevant Networks capabilities, tools and technologies.
Experience designing and delivering large-scale network optimisation or transformation solutions in complex customer environments.
Strong customer-intimacy and consultative-selling skills, with the ability to build trust and influence both technical and business stakeholders.
Sound financial and commercial understanding, including the ability to shape value propositions and connect technical choices to measurable customer outcomes.
Excellent communication, presentation and negotiation skills, with the confidence to engage decision-makers at all levels.
Strong analytical and problem-solving capability, with the ability to manage competing priorities and maintain focus on business results.
Proven leadership in cross-functional, multi-domain technical teams and complex network projects.
A solid technical foundation and continuous-learning mindset, with awareness of evolving technologies, industry trends and regulatory requirements.
Knowledge of Health & Safety operational processes and relevant legal requirements.

Ways of working

Customer focused, collaborative and outcome oriented.
Comfortable operating across technical, commercial and delivery boundaries.
Able to simplify complex topics and create alignment among diverse stakeholders.
Proactive in sharing expertise, seeking feedback and strengthening Ericsson's wider Networks community.

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: United Kingdom (GB) || Reading

Req ID: 789671

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