Senior Technical Engineer (Sales Support)
Carrier Global · Bangkadi Industrial Park
Role: Senior Technical Engineer (Sales Support)
Location: Bangkadi Industrial Park, Pathum Thani
Full/ Part-time: Full time
Build a career with confidence
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
About the role
We are seeking a technically strong professional to support Sales and Product Management teams by providing product expertise, technical consultation, competitive benchmarking, and training support. This role acts as the key technical bridge between Sales, Product Management, and Engineering teams to ensure products are well-positioned in the market and sales teams are equipped with the right technical knowledge and tools.
Key Responsibilities:
- Conduct technical product evaluations, competitive benchmarking, and market analysis.
- Identify product performance gaps, market opportunities, and improvement recommendations.
- Provide technical support and product consultation to Sales teams and channel partners.
- Coordinate with Engineering and Product Management teams on product specifications, features, and technical issues.
- Support New Product Introduction (NPI) activities, including technical readiness and product launches.
- Develop and maintain product selection, benchmarking, and technical support tools.
- Prepare and review technical documentation, including catalogs, manuals, application guides, and product presentations.
- Deliver technical training and product knowledge sessions for employees, distributors, and channel partners.
- Support technical seminars, exhibitions, product demonstrations, and industry events.
- Ensure technical product information remains accurate, updated, and aligned with market requirements.
Requirements
- Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or related fields.
- 2-5 years of experience in Technical Support, Product Engineering, Application Engineering, Technical Sales Support, Product Management Support, or related functions.
- Strong understanding of engineering products, technical specifications, and product documentation.
- Ability to analyze product performance, compare competitive products, and identify technical advantages.
- Good communication, presentation, and stakeholder management skills.
- Good command of English, both written and spoken.
Preferred Qualifications
- Experience with industrial, electrical, automation, HVAC, building technologies, or engineering-related products.
- Experience conducting product benchmarking and competitor analysis.
- Experience delivering technical training or product knowledge programs.
- Familiarity with technical product selection or engineering calculation tools.
- Customer-facing experience supporting Sales teams in technical discussions and solution recommendations.
Benefits
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
- Enjoy your best years with our retirement savings plan
- Have peace of mind and body with our health insurance
- Drive forward your career through professional development opportunities
- Achieve your personal goals with our Employee Assistance Programme
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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