Food & Beverage Attendant

Hilton Worldwide · Melbourne

About Hilton Melbourne Little Queen Street
Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of Melbourne’s CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces.

About the role
We are currently seeking team members to support both our Breakfast and Lunch & Dinner services, with responsibilities across the Restaurant, In-Room Dining, and Events. As a Food & Beverage Attendant, you will play a pivotal role in ensuring that each and every guest has a memorable stay. Operating on a rotating roster, you will thrive as part of a collaborative team dedicated to delivering exceptional customer service. Specifically, this role will involve:

Demonstrating high standards of customer service
Receiving orders and serving customer requests
Understanding menu content, and any changes or promotional activations
Maintaining a clean, tidy and well-prepared service area
Preparing of mise-en-place

What are we looking for?

We can teach you F&B skills, but you need to bring the personality!
Have a friendly, positive, energetic disposition with a charismatic personality capable of delivering exceptional customer service
Experience working in a restaurant, bar or function space is highly regarded
Must have a current and valid Victorian ‘Responsible Service of Alcohol’ certificate
Thrive in a fast-paced environment
Excellent personal presentation and communication skills
Have a passion for creating great experiences for our guests
Ability to work around a 7 day week roster including weekends and public holidays

What will it be like to work for Hilton?
At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2026, Hilton was ranked as the #1 Hospitality Company by the Great Place to Work Institute in Australia. At Hilton, you can also look forward to receiving:

Worldwide travel discounts at unbelievable rates for you and your friends and family!
Competitive wages
Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing

Please tell us in your application if you would prefer to work breakfast or dinner shifts.

We're looking for energetic, guest-focused team members who thrive in a fast-paced environment. As we move into our busy peak season, opportunities are available across both breakfast and dinner service. While previous hospitality experience is highly regarded, we can teach you the technical F&B skills. What we're really looking for is a positive attitude, strong work ethic, and a genuine passion for creating memorable guest experiences. If you enjoy working as part of a supportive team and delivering exceptional service, we'd love to hear from you.

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