Control and Change Management - Associate

JPMorgan Chase · London

Are you ready to make an impact in control and change management? Join our collaborative team, where you will help shape business and regulatory processes while developing your skills in governance and change delivery. At JPMorganChase, you will benefit from career growth opportunities, work alongside experienced professionals, and contribute to meaningful improvements across our reporting and control environment.

As an Associate in Control and Change Management within our team, you will support the maintenance of robust control frameworks and the delivery of business and regulatory change. You will work closely with senior team members, coordinate governance activities, and help implement process improvements. Your role will empower you to collaborate across teams, enhance reporting processes, and contribute to a culture of continuous improvement. You will be part of a dynamic environment where your attention to detail and proactive approach will drive success.

Job responsibilities

Coordinate governance forums and meetings, including scheduling, preparing materials, consolidating stakeholder input, recording minutes, and tracking actions and escalations.
Liaise with Capital Product, Reporting, and Technology teams to support prioritisation and release coordination.
Support control framework maintenance by assessing alignment with firmwide standards and maintaining control libraries, process documentation, and ownership records.
Monitor reporting obligations and recurring controls by tracking submission deadlines, access requirements, and attestations, escalating overdue items or emerging risks.
Track issues and remediation actions by reviewing documentation for completeness, maintaining issue and change records, and following up with owners through to closure.
Support change delivery by documenting business requirements and process flows, maintaining JIRA records, and assisting with testing and implementation activities.
Assist with policy and procedure reviews by coordinating stakeholder feedback, approvals, and communication of updates.
Prepare management and committee reporting, providing clear updates on control performance, outstanding issues, and change delivery.
Identify opportunities to improve processes and data quality, respond to stakeholder queries, and provide constructive challenge under senior team guidance.

Required qualifications, capabilities, and skills

Strong organisational skills and attention to detail.
Ability to manage competing deadlines and prioritise tasks.
Clear written and verbal communication skills, with confidence working across teams and following up on actions.
Analytical and problem-solving skills, with an interest in controls, governance, and change management.
Proficiency in Microsoft Office.

Preferred qualifications, capabilities, and skills

Familiarity with JIRA or similar workflow tools.
Experience in financial services, regulatory reporting, controls, or change delivery.
Ability to identify process improvement opportunities and provide constructive challenge.
Experience coordinating governance forums or supporting change implementation.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Control frameworks and support business and regulatory change. Grow your skills in governance, controls, and change delivery.

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