AI Delivery Senior Associate

JPMorgan Chase · London

Join us as an AI Delivery Senior Associate and shape the future of AI within International Consumer Banking (ICB). You will have the opportunity to establish and lead our AI Centre of Excellence, embedding a new operating model and driving cultural adoption of GenAI. You will empower teams to deliver impactful solutions aligned with our strategic vision. We value your expertise in transformation, program management and stakeholder engagement. Together, we will accelerate innovation and create lasting value.

Job Summary:
As a Senior Associate — AI Delivery Manager in the ICB team, you will support the end-to-end delivery of AI initiatives, from use case intake to production. You will embed new risk and governance processes, drive adoption of GenAI, and ensure outcomes are aligned with ICB’s strategy. Your role will support the growth of a high performing and highly commercial team, establishing standards and cultivating strong partnerships across the organization. You will help shape the culture and operating model for AI within the ICB, making a strategic impact on our business.

Job Responsibilities:

Support the establishment of the AI Centre of Excellence for ICB
Support and shape the delivery of ICB’s AI strategy and roadmap, translating commercial and technical priorities into actionable plans
Support the embedding of AI strategy across ICB through clear communications and leadership forums
Support the defining and management of commercial and technical AI OKRs, tracking outcomes and course-correcting as needed
Run transparent intake and triage processes, prioritizing based on business and commercial value and risk(s)
Support the establishment of GenAI delivery standards and playbooks for evaluation, safety, and monitoring
Support compliance with internal policies, model risk governance and regulatory requirements
Support cultural change to scale responsible GenAI use across ICB
Support the delivery of a high-performance AI delivery team and operating model
Cultivate strong partnerships across JPMorganChase platforms, risk, legal, and business lines

Required Qualifications, Capabilities, and Skills:

Demonstrate experience leading complex transformation or portfolio delivery in digital, data, or AI within regulated environments
Define and execute strategy with measurable commercial outcomes, aligning senior stakeholders and business strategy
Apply exceptional program management skills, including planning, governance, budget and vendor management
Familiar with AI/ML and GenAI delivery lifecycle and associated risk and control processes
Communicate and influence effectively, distilling complex topics for diverse audiences

Preferred Qualifications, Capabilities, and Skills:

Participating in AI or GenAI initiatives in financial services or other regulated industries
Familiarity with enterprise AI solution patterns and operating models for Centres of Excellence
Experience learning new technologies and solving complex technical and organisational challenges

#ICBcareers

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Leading global consumer banking AI strategy to drive adoption, innovation, measurable impact, and strong governance.

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