Analyst
EXL · Kochi
We are seeking a detail-oriented and analytical professional to join our Accounts Receivable team as a Deduction Analyst. In this role, you will be responsible for researching, validating, and resolving customer deductions by reviewing supporting documentation, analyzing deduction trends and transaction data, and ensuring compliance with customer agreements and company policies. You will create credit memos for valid deductions, process chargebacks for invalid claims, collaborate with Customer Service and other cross-functional teams to resolve disputes, and utilize customer portals to obtain documentation and manage claims.
The role also involves preparing reports and account insights to support collections and improve cash flow. The ideal candidate should possess strong Excel and analytical skills, a problem-solving mindset, and experience in Accounts Receivable, Cash Application, Deduction Management, or related Order-to-Cash processes. Seeking candidates with experience in Accounts Receivable, Cash Application, or Deduction Management to support deduction research, validation, dispute resolution, and customer account analysis.
The role requires strong Excel skills, attention to detail, and effective coordination with internal teams and customers