Senior Executive
EXL · Pune
The Senior Executive will oversee end‑to‑end processing of high‑volume transactions. You will ensure adherence to desktop procedures, meet SLA targets, maintain quality standards, and drive continuous improvement while mentoring a team of agents and coordinating with senior management.
Senior Executive leading transaction processing, SLA compliance, and team coaching for the Energy & Infra division at exl Service.com (India) Private Limited.