Data Governance Analyst
EXL · London
EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.
We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit www.exlservice.com.
Role Title: Data Governance Consultant
BU/Segment: Analytics
Location: London, United Kingdom (Hybrid working 4 days a week in the office)
Employment Type: Permanent
Summary of the role:
EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.
As part of your duties, you will be responsible for:
- Conduct governance reviews, assessments, and sign-offs for strategic and transformational initiatives to ensure compliance with the organization's Data Minimum Standards (DMS).
- Provide governance oversight across a portfolio of ongoing strategic initiatives, supporting each project through the end-to-end governance lifecycle from initial engagement and assessment to completion and sign-off.
- Represent Data Governance at weekly enterprise review forums, including the Architectural Review Board (ARB), Salesforce Review Board (SRB), and Change Approval Board (CAB), as well as relevant Data Governance forums.
- Act as the primary conduit between project delivery teams and Data Governance, ensuring governance requirements and Data Minimum Standards are considered and applied throughout the project lifecycle.
- Review initiatives at the ARB stage, providing governance guidance and oversight before solution design activities commence.
- Assess whether projects have appropriately addressed data ownership, data quality, metadata management, and governance requirements before progressing through delivery.
- Participate in Salesforce Review Board discussions to ensure Salesforce-related initiatives align with enterprise data governance principles and standards.
- Attend Change Approval Board meetings to validate that governance requirements have been met before solutions are approved for production deployment.
- Ensure all relevant projects complete the required governance artefacts, including the Data Readiness Checklist (DRC) and Metadata Capture Template (MCT), prior to governance approval.
- Provide reviews and guidance to project teams so that governance requirements are understood, appropriately addressed, and delivered in line with organizational standards.
- Drive consistency and quality in governance assessments, supporting improved data management, accountability, and compliance outcomes across the organization.
- Strengthen collaboration between Data Governance, Architecture, Technology, and Business teams to embed governance considerations from design through implementation while supporting successful delivery.
- Promote awareness and adoption of Data Governance principles and Data Minimum Standards across project and delivery teams, building strong relationships with project managers, business stakeholders, data owners, architects, and technology teams.
Qualifications and experience we consider to be essential for the role:
- Bachelor's degree in Information Management, Computer Science, Business, or a related field (Required).
- Experience in data governance, data management, or data risk and compliance roles, ideally within financial services or insurance (Required).
- Hands-on experience performing governance reviews, assessments, and sign-offs for projects against defined data standards (Required).
- Working knowledge of data ownership, data quality, metadata management, and data governance frameworks (Required).
- Experience participating in enterprise governance forums such as architecture review boards, change approval boards, or platform review boards (Required).
- Familiarity with governance artefacts such as data readiness checklists and metadata capture templates (Preferred).
Skills and Personal attributes we would like to have:
- Understanding of CRM platforms such as Salesforce and their data governance implications (Preferred).
- Understanding of project delivery lifecycles (Agile and Waterfall) and where governance checkpoints fit (Preferred).
- Professional certification such as DAMA CDMP or equivalent (Preferred).
- Strong stakeholder management skills, with the ability to influence project managers, architects, technology teams, data owners, and business leaders without direct authority (Required).
- Excellent written and verbal communication skills, with the ability to explain governance requirements clearly to both technical and non-technical audiences (Required).
- Strong attention to detail, with the ability to manage multiple concurrent initiatives and meet review deadlines (Required)
As part of a leading global Data and AI company, you can look forward to:
- A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
- EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.
- At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.
- As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
- EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
- At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.
To be considered for this role, you must already be eligible to work in the United Kingdom.