Assistant Manager - Loyalty Program

Position Summary

The Assistant Manager-Loyalty Program is responsible for planning and executing data-driven promotional campaigns, coordinating across internal teams, configuring system and app displays, and monitoring performance metrics. Additionally conducts competitor and market research, prepares official promotion documents, and supports optimization through insights and trend analysis.

Primary Responsibility

Job Duty:
1. Plan and execute promotion depending on data-driven and competitor research
2. Organize and coordinate with internal departments to ensure smooth promotion and execution
3. Configure backend system setting and frontend (mobile App) displays according to the logic and details of the promotion
4. Monitor and assist to analyze the data performance of promotion, including but not limited to: expenditure, profit margin, customer engagement rate, etc.
4. Edit official document for promotion, collect trendy merchandise information, and complete competitors research

Requirements

— Bachelor degree, College education in Marketing or related field is preferred
— 3 year relevant casino event working experience is preferred
— Comfortable in working as an emcee for daily events and promotions
— Proficiency in English, Cantonese and Mandarin
— Solid knowledge of Microsoft Office products 
— Ability to work with other departments and be a good team player 
— Good in organization and presentation skills, detail-minded, out-going and eager to learn
— Willing to work overtime, weekends and holidays 
— Work independently and be self-motivated, able to work under pressure and meet the tight timeline
— Have a well groomed and professional appearance