Head of Finance Operations & Systems - Argos
Argos · London
Why join us
Joining Argos as the Head of Finance Operations & Systems offers a unique opportunity to lead and shape the strategic direction of high-volume transactional finance services, driving effective service, cost efficiency, and control outcomes across Order to Cash and Purchase to Pay. In this role, you will have the chance to influence and develop a talented Finance Operations team, ensuring alignment with wider business strategies and fostering an inclusive, high-performing culture.
With a focus on delivering financial partnership, insight, and continuous improvement, you will play a pivotal role in strengthening cash and working capital performance while building strong partnerships across the organisation. If you are a visionary leader with a passion for finance operations and a drive to make a significant impact, this role provides a platform for professional growth, strategic decision-making, and creating lasting value within a dynamic and forward-thinking environment.
What you'll do
You will be responsible for setting the strategic direction and operational priorities for Finance Operations across Order to Cash and Purchase to Pay, translating broader business and Finance strategies into clear service, control, cost, and transformation outcomes. You will lead and develop the Finance Operations leadership team, ensuring effective resource allocation, building succession, and fostering an inclusive, high-performing culture across onshore and offshore teams.
Additionally, you will oversee the end-to-end performance and governance of the outsourced delivery model, holding service partners accountable for cost, service levels, controls, and continuous improvement to align processes with the wider Finance and business strategy. Your role will involve providing financial partnership, insights, and constructive challenges to leaders, managing an effective financial control environment, and driving strong partnerships across Finance, Technology, and the broader business to support the delivery of strategic objectives.
Who you are
You are an accomplished finance leader with a professional accountancy qualification and extensive experience in overseeing transactional finance operations, accounting controls, and high-volume process risk. Your ability to set strategic direction, lead teams through change, and drive performance improvements, coupled with your strong financial acumen and communication skills, enables you to provide valuable insight, challenge senior leaders, and ensure effective financial controls and compliance within the organisation. Your commitment to talent development and fostering an inclusive, high-performing culture plays a crucial role in achieving success in this key leadership position.
Essential Criteria
- Professional accountancy qualification (ACA, ACCA, CIMA or equivalent)
- Proven experience leading finance operations, including oversight of transactional finance processes, financial controls and associated operational risks within a large, complex organisation – retail/FMCG is desirable
- Demonstrated experience managing outsourced or third-party service providers, including service governance, performance management and contract oversight
- Evidence of leading teams through significant operational, process or technology-enabled change, including prioritisation of resources and delivery of business outcomes
- Proven ability to interpret financial information, identify risks and opportunities, and influence senior stakeholders to support decision-making, while maintaining compliance with audit, regulatory and financial control requirements
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