Product Manager
Align Communications · Plano
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align is seeking a Product Manager to support AI/HPC cabling assemblies, bundled cabling products, and solution development for high-density data center infrastructure. The ideal candidate will help define, package, and commercialize scalable cabling solutions that support AI training clusters, GPU environments, high-performance computing fabrics, and hyperscale data center deployments.
This role is ideal for a product-minded leader with strong technical understanding of structured cabling, fiber and copper assemblies, bundled jumpers, trunk cabling, AOC/DAC solutions, and data center deployment requirements. The candidate will partner closely with sales, design, sourcing, project delivery team operations, vendors, and clients to translate market needs into practical product offerings, standardized configurations, pricing models, documentation, and deployment-ready solutions.
- This is a full-time salaried position offering competitive compensation (commensurate with experience) comprehensive benefits, paid time off, paid training and performance-based bonuses.
- This person should expect to be on-site at our Plano, TX office 5 days a week.
Key Responsibilities
Product Strategy & Roadmap
- Own and maintain the roadmap for AI/HPC cabling assemblies, bundled jumper solutions, trunk cabling, and related physical-layer infrastructure offerings.
- Translate customer, sales, engineering, and project delivery requirements into standardized product families, configurations, and solution packages.
- Identify market needs and trends tied to GPU clusters, high-density fiber pathways, low-latency interconnects, scalable rack-to-rack connectivity, and repeatable data center deployments.
- Develop business cases for new product offerings, including market opportunity, competitive positioning, target customers, pricing approach, and margin expectations.
Solution Development & Technical Enablement
- Partner with design, operations, project delivery and vendor teams to define technical requirements for fiber, copper, AOC, DAC, MPO/MTP, bundled assemblies, labeling, packaging, testing, and quality control.
- Support development of pre-configured and custom assembly solutions that reduce installation time, improve cable management, and support scalable AI/HPC deployment models.
- Create product specifications, configuration guides, support ordering tool development, bill-of-material templates, application notes, and sales enablement content.
- Ensure developed solutions account for pathway congestion, airflow, serviceability, labeling, port mapping, testing requirements, and future expansion.
Go-to-Market & Sales Support
- Support sales teams with product positioning, customer presentations, proposal language, solution comparison, and value messaging for AI/HPC cabling opportunities.
- Collaborate with client-facing teams to capture customer requirements and convert them into repeatable product and solution offerings.
- Develop & support pricing frameworks, quoting guidance, and packaging strategies that support both standard catalog offerings and custom engineered solutions.
- Provide technical and commercial support during pursuits, demos, solution reviews, and post-award handoff to execution teams.
Vendor, Sourcing & Lifecycle Management
- Work with sourcing and vendor partners to qualify materials, assemblies, lead times, cost structures, manufacturing capabilities, and supply chain risks.
- Maintain awareness of evolving AI/HPC infrastructure trends, including higher fiber counts, 400G/800G connectivity, high-density connectors, modular cabling systems, and GPU fabric requirements.
- Track product performance, customer feedback, quality issues, demand patterns, and lifecycle changes to improve offerings over time.
- Coordinate with operations to ensure solutions are practical to build, kit, label, ship, install, test, and support at scale.
Key Performance Indicators
- Product roadmap execution: Delivers prioritized AI/HPC cabling product roadmap milestones on schedule, including new assemblies, bundled solutions, configuration standards, and supporting documentation.
- New product and solution adoption: Tracks revenue, margin, quote volume, win rate, and customer adoption for newly launched cabling assemblies, bundled products, and solution packages.
- Sales enablement effectiveness: Provides accurate product specifications, pricing guidance, proposal content, and sales tools that reduce response time and improve consistency across customer pursuits.
- Standardization and repeatability: Increases use of standardized configurations, bills of material, labeling conventions, kitting methods, and deployment-ready solution packages across projects.
- Operational readiness: Ensures products are practical to source, kit, label, package, ship, install, test, and support with minimal field disruption or rework.
- Quality and issue resolution: Monitors product defects, labeling issues, configuration errors, installation concerns, returns, and customer feedback; drives corrective actions and continuous improvement.
- Vendor and supply chain performance: Tracks vendor qualification, lead times, cost competitiveness, availability, and sourcing risk for custom and standard cabling assemblies.
- Margin and commercial performance: Supports pricing discipline, cost visibility, and margin targets for catalog offerings, custom assemblies, bundled solutions, and project-specific product packages.
- Customer and stakeholder satisfaction: Maintains strong alignment with sales, design, operations, sourcing, project delivery, vendors, and customers through responsive communication and clear ownership of product-related decisions.
- Market and technology awareness: Regularly incorporates emerging AI/HPC infrastructure trends, connectivity standards, density requirements, and customer requirements into the product roadmap and solution strategy.
Required Qualifications
- 5-8 years of experience in product management, solution development, technical sales, infrastructure operations, or related roles within data center, telecom, structured cabling, or technology infrastructure environments.
- Strong understanding of fiber and copper cabling systems, including patch cords, trunks, bundled jumpers, MPO/MTP assemblies, AOC/DAC solutions, labeling, testing, and field deployment considerations.
- Experience converting technical and customer requirements into product specifications, standard configurations, bills of material, and commercial offerings.
- Ability to work cross-functionally with sales, engineering, sourcing, operations, vendors, and executive stakeholders.
- Strong business acumen with the ability to support pricing, margin analysis, product positioning, competitive comparison, and go-to-market planning.
- Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
- Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and related product documentation tools.
- Self-motivated, organized, and comfortable operating in a fast-paced environment with evolving customer and market requirements.
Preferred Qualifications
- Experience with AI data center, GPU cluster, HPC, hyperscale, or high-density structured cabling deployments.
- Familiarity with data center networking architectures, including leaf-spine designs, rack-to-rack connectivity, high-speed optical links, and low-latency infrastructure requirements.
- Experience developing bundled, pre-terminated, modular, or kitted cabling solutions to improve deployment speed and reduce field installation risk.
- Knowledge of industry standards and best practices such as BICSI, TIA, NEC, OSHA, and data center installation guidelines.
- Experience working with manufacturers, distributors, OEM/ODM partners, or supply chain teams to source and qualify custom cabling assemblies.
- Experience with Procore, CRM tools, ERP platforms, or product/catalog management systems.
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 3
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
- Comprehensive Medical, Dental, and Vision coverage
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
- Complimentary ClassPass membership to support your health and wellness goals
- Generous Paid Time Off (PTO)
- Company-paid holidays
- Cellphone Reimbursement Program
- Floating Holiday to celebrate a day that is meaningful to you
- Pre-tax commuter benefits, where applicable
- Employee wellness programs, events, and team-building activities
- Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes Data Center Solutions, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit: www.align.com