Security Communications Program Manager-40hr-Days
Connecticut Children's · Hartford
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The Security Communications Program Manager plays a critical leadership role in the oversight and continuous improvement of the Security Dispatch Communications Center at Connecticut Children’s. This position is responsible for ensuring the operational effectiveness of security communication systems, coordinating both emergency and non-emergency responses, and developing and maintaining standard operating procedures that promote a safe environment for patients, visitors, and team members.
In close partnership with Security and Safety leadership, the Program Manager leads the design and implementation of communication workflows, staff training, and system enhancements. This role also oversees scheduling strategies, ensures compliance with security protocols, and tracks and reports key performance metrics to inform decision-making. The Program Manager provides cross-departmental guidance and acts as a liaison with internal and external stakeholders.
The role requires maintaining situational awareness to support safety, security, and emergency preparedness at all times. Operation of a company vehicle may be required.
Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.
At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.
Connecticut Children’s offers a comprehensive compensation and benefits package for eligible team members, including medical, dental and vision insurance, hospital paid life and disability coverage, paid time off and leave programs, education and training assistance, a retirement savings plan with hospital match, and an employment assistance program. Eligibility for certain benefits is based on scheduled hours worked. All team members are eligible to participate in the retirement savings plan, regardless of scheduled hours worked. Additional benefit information is available
here.
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