Travel Coordinator & Employee Support Administrator

Serenity Mental Health Centers · Lehi

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Travel Coordinator & Employee Support Administrator 

Location: Lehi, UT 
Job Type: Full-Time (40 hours) ON-SITE (Not Remote) 
Reports To: Executive Administrative Manager 

Position Overview 

We are seeking a highly organized and detail-oriented Travel Coordinator & Employee Support Administrator to manage corporate travel arrangements and provide exceptional employee support. This role ensures efficient, cost-effective travel solutions while maintaining compliance with company policies and fostering a positive work environment. 

Key Responsibilities 

Travel Coordination 

• Arrange flights, accommodations, ground transportation, and other travel logistics for employees. 

• Prepare and distribute comprehensive travel itineraries, including flight details, hotel reservations, and meeting schedules. 

• Ensure adherence to company travel policies and budget guidelines; track expenses and reconcile invoices. 

• Negotiate with vendors (airlines, hotels, etc.) to secure competitive rates and favorable terms. 

• Serve as the primary point of contact for travelers, providing assistance with travel-related inquiries and emergencies. 

• Advise employees on visa requirements and necessary documentation for international travel. 

• Analyze travel data to identify trends and opportunities for cost savings. 

Employee Support 

• Manage employee onboarding and offboarding processes in collaboration with managers, HR, and IT. 

• Oversee PTO approvals and ensure compliance with company policies. 

• Develop and implement employee engagement initiatives, including incentive programs, events, and meetings. 

• Act as a liaison between employees and management across all locations. 

Qualifications & Skills 

• Experience: 3–5 years of corporate travel coordination experience, including large-scale events. 

• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, MS Teams). 

• Soft Skills:  

• Exceptional organizational skills and attention to detail. 

• Strong written and verbal communication abilities. 

• High level of customer service orientation and problem-solving skills. 

• Ability to work independently and collaboratively in a fast-paced environment. 

• Strong negotiation skills and ability to meet deadlines under pressure. 

Benefits 

• Comprehensive health coverage (Medical, Dental, Vision, Life, Disability). 

• Paid Time Off. 

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of background checks and drug screening. 

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