Home Services Specialist (San Jose)
Casa · San Jose · $30/hr (stated in the posting)
About Casa
Casa is building the future of autonomous home care. We make it effortless to maintain and improve your home with a deep, digital understanding of your home combined with the people to service it. Founded by some of Uber's earliest employees, we’re bringing deep technical and operational expertise to transform the homeownership experience.
About the Role
As a Home Services Specialist, you’ll play a foundational role in onboarding new members — capturing the details of their home and helping set them up for ongoing service. Your professionalism, presence, and attention to detail will directly shape the member experience.
You’ll be the friendly, polished face of Casa during onboarding visits. Together with a teammate, you’ll visit member homes to inventory appliances, lighting, safety systems, paint, and more — creating a complete digital profile of the home.
Beyond onboarding, you’ll support members with a range of home services, including package pickups, home checkups, and other household projects.
This role blends hospitality, logistics, and hands-on fieldwork. You must be comfortable interacting with high-end clients and working responsibly and discreetly inside their homes.
Key Responsibilities
Represent Casa with professionalism, courtesy, and discretion at all times
Conduct detailed, room-by-room inventories of residential homes
Use a camera to create 3D scans and floorplans (training provided)
Speak with homeowners to gather context, vendors, and preferences
Handle package pickups, returns, donations, and drop-offs
Support members with general household tasks, home checkups, and other projects as needed
Travel between member homes throughout your area
Required Qualifications
Experience in one or more of the following: home services, concierge, logistics, facilities, high-end customer service, or related fields
Excellent communication and interpersonal skills
Detail-oriented, organized, and able to follow structured workflows
Comfortable working in others’ homes with professionalism and discretion
Ability to lift and carry equipment, move through multi-level homes, and perform hands-on tasks
Must have a reliable personal vehicle, valid driver’s license, and proof of insurance
Tech-savvy: comfortable using apps, iPad, smartphone camera, Bluetooth-connected tools
Compensation & Perks
$30/hour starting rate
Part-time role with flexible scheduling (up to 20 hours/week based on service demand).
Professional equipment, training, and app access provided
Opportunities to grow with a fast-moving startup
Check us out at getcasa.com
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