Shipping & Receiving Manager

North Coast Seafoods · Boston

Apply on the company website

SUMMARY

The Shipping & Receiving Manager will be responsible for all product received into and/or shipped out of one of any one of our facilities during an assigned shift. They will be responsible for ensuring the accuracy of shipments, meeting deadlines and daily inventory counts.

During their shift, the Shipping and Receiving Manager supervises the loading dock floor, overseeing three main functions of the department: receiving, inventory control/cooler or freezer operations and shipping. They will be responsible for maintaining company guidelines with respect to quality control, safety, and standard operating procedures. The Shipping and Receiving Manager also directs and plans the activities of all staff through subordinate leadership to execute an accurate and on-time shipping function.

This position will report to our Plant Operations Manager.

DUTIES AND RESPONSIBILITIES

• Oversee the flow of goods; shipping and receiving of product
• Ensure all department functions are compliant with company standards
• Review paperwork for accuracy including weight and lot numbers
• Responsible for understanding and having the ability to train others on our inventory system
• Organize and monitor the storage and distribution of goods as they are received
• Ensure orders are picked correctly, loaded onto trucks and ready to be shipped on time
• Ensure that the right products are delivered to that right location, on time
• Ensure that quality, quantity, and customer satisfaction are met
• Responsible for daily inventory of coolers and warehouse freezers
• Responsible for the cleanliness and organization of coolers and warehouse freezers
• Responsible for tracking and reporting to leadership: back orders, short-list items, and unfulfilled orders
• Responsible for team development, training and motivation

Requirements

• 5+ years, progressive experience working in shipping & receiving, logistics or transportation operations
• 3+ years, experience managing others; food or seafood industry a plus

• Certified PIT Trainer
• OSHA-10 Certified
• Valid and clean Driver’s License, ability to drive box trucks when needed
• Valid DOT Card
• Firm grasp of the shipping and receiving function in a high-volume environment
• Exceptional organizational and analytical skills
• Detailed oriented
• Ability to prioritize and multi-task, with strong-time management skills
• Proactive thinker, exceptional logic reasoning and problem-solving skill set 
• Motivator of people; ability to work well in a team while managing, coaching, and training direct reports            
• Competent writing and communication skills, including the ability to communicate technical info
• Experience and demonstrated ability to effectively manage Safety and Quality systems across the department
• Strong project management and organizational skills; able to prioritize and manage multiple tasks and projects on time
• Exceptional interpersonal skills: able to navigate organizations to build relationships and garner support
• Able to provide leadership and resolve employee problems, complaints, and grievances
• Able to provide support and training to department managers to achieve goals
• Drive an environment that drives performance and a safe workplace
• Drive an environment of teamwork and open communication

ADDITIONAL REQUIREMENTS

• Must be able to lift 30-50 pounds
• Work up to a 10-hour workday: standing/walking most of the day
• Hand use: single grasping, fine manipulation, pushing and pulling
• Work requires the following motions: bending, twisting, squatting and reaching
• Exposure to FDA approved cleaning chemicals
• Exposure to temperatures: <32 degrees
• Ability to work in wet and dry conditions
• Ability to work Monday-Friday, weekends when needed
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery

North Coast Seafoods is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

Benefits

At North Coast, employees are considered part of a family where everyone works together to ensure the founding mission and values of the company are upheld every day. We offer an inclusive work environment spearheaded by an approachable leadership team who believes in the idea that it’s not just about the work we do, it’s about what the work allows us to do for our loved ones.

We foster the opportunity for real growth and long-term employment. Most members of our leadership team started out on the floor and through mentorship advanced into their current roles. We are currently looking to build the next generation of leaders.

We offer competitive compensation packages including comprehensive health care coverage, vacation and 401(k) to all full-time benefit-eligible employees. Employees also have access to the highest quality seafood at cost.

This is a full-time, non-exempt position.

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