SHIFT MANAGER (F/M/X) - CZECH speaking
Accor · Prague
Company Description
At Mama the teams are caring, supportive and motivated. Members of Mama's Gang and guests alike contribute to the family atmosphere, which is what drives the Mama Gang members to excel and stay.
Job Description
Mama is looking for a Floor Manager who lives and breathes hospitality. Someone who loves being on the floor, leading a team ⛹, making guests smile and keeping the vibe just right.
At Mama, we’re not “just a hotel.” We create moments. We’re loud (sometimes), fun 😃 (always), and serious about great service. As our Floor Manager, you’re one of the faces of Mama — leading by example, supporting your team and making sure every guest leaves happier than they arrived.
What you’ll be up to:
- Running the daily show in our restaurants with the F&B Manager
- Being present on the floor (yes, really on the floor!)
- Coaching, motivating and developing the team
- Welcoming new team members and helping them feel at home
- Keeping schedules, timekeeping and operations smooth
- Watching costs, stock, waste and quality
- Making sure hygiene and safety rules are respected
- Sharing ideas for new drinks, dishes and cool concepts
- Making sure the energy stays high and the service stays sharp
Qualifications
- Have solid experience in a busy restaurant or hotel
- Have already led a team (and loved it)
- Communicate clearly and positively
- Know your way around systems like Micros
- Speaking Czech and English
- Are flexible with evenings, weekends and holidays
- Bring good vibes and team spirit wherever you go
Additional Information
Little extras to make You smile:
🌟 Tips including card tips
🌟 25 days of holiday – rest is important, Mama knows
🌟 100 CZK meal voucher for every shift worked
🌟 600 CZK monthly contribution – choose Multisport or Pension, your pick
🌟 And of course… we don’t forget your birthday 🎂
If you like responsibility, music in the background, a fast pace and a team that feels like family — Mama is waiting for you ❤️
Let’s make it fun.