Strategic Coordination & Academy Operations Intern
Accor · Issy-les-Moulineaux
Company Description
- About Accor
- Join Accor, a Group bringing together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
- Here, we believe in you and in the unique value you bring. Opportunities for growth and career development are endless.
- Together, we bring the vision of responsible hospitality to life.
Become a Heartist® and let your heart guide you in our unique world.
- About Accor Academy
- Accor Academy is transforming into a strategic platform supporting learning, leadership, talent development, engagement and career growth across Accor.
- As part of this transformation, the Academy coordinates governance, strategic initiatives, accreditation projects, performance reporting, communications and operational excellence across its ecosystem.
We are looking for a Master’s student to support the Strategic Coordination & Development Director in driving key transformation projects and ensuring effective coordination and execution across the Academy portfolio.
Job Description
- Your Mission
- You will contribute to the structuring, coordination and execution of strategic projects supporting the evolution of Accor Academy.
- Working closely with the Academy leadership team, you will gain exposure to learning, talent, governance, employee experience and transformation initiatives at a global scale.
- Key Responsibilities
- 1. Academy Governance & Project Coordination
- Support the preparation of Steering Committees, governance meetings and decision-making materials.
- Consolidate project updates across Academy initiatives.
- Maintain action logs and follow-up trackers.
- Prepare meeting summaries and executive reports.
- Coordinate stakeholders across Learning, Talent, Engagement and Digital Learning teams.
2. Accreditation & Quality Excellence
- Support Academy accreditation activities.
- Consolidate evidence and supporting documentation.
- Maintain accreditation trackers and action plans.
- Contribute to quality standards and Standard Operating Procedures (SOPs) documentation.
- Assist with benchmarking research and best-practice analysis.
3. Academy Portfolio & Roadmap Management
- Support the maintenance of the Academy transformation roadmap.
- Track strategic initiatives and key milestones.
- Consolidate project status reporting.
- Monitor risks, dependencies and key decisions.
- Support the preparation of portfolio reviews.
4. Performance Tracking & Insights
- Contribute to Academy KPI monitoring.
- Support the preparation of performance dashboards.
- Analyze learning, talent and engagement data.
- Prepare executive summaries and insight reports.
- Contribute to impact measurement activities.
5. Communications & Executive Materials
- Prepare PowerPoint presentations for leadership meetings.
- Develop one-pagers and communication materials.
- Support the drafting of Academy updates and newsletters.
- Contribute to storytelling and Academy positioning initiatives.
- Assist in preparing workshops and Academy events.
- Support budget tracking.
- What You Will Learn
- During this internship, you will gain hands-on experience in:
- Learning & Development strategy
- Talent Development
- Academy governance
- Project Management Office (PMO)
- Change & transformation management
- Executive communication
- Data-driven decision-making
- Accreditation and quality frameworks
Qualifications
- Your Profile
- Education
- Currently pursuing a Master’s degree
- Academic background in Business, Human Resources, Learning, Transformation, Consulting, Project Management, Communications, Marketing or Hospitality Management.
Qualifications & Skills
- Previous project management experience gained through internships, apprenticeships or an initial professional experience.
- Fluent English, both written and spoken; proficiency in French is an advantage.
- Strong organizational skills and ability to manage multiple priorities effectively.
- Inventive and creative mindset, with strong attention to detail.
- Empathy, adaptability and strong interpersonal and communication skills.