Restaurant & Bar Manager
Accor · Melbourne
Company Description
At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.
Who we are…
A sanctuary of style, Hotel Chadstone Melbourne MGallery offers the perfect luxury escape nestled close to the city of Melbourne and on the doorstep of Chadstone - The Fashion Capital. Our unique design marries both exclusivity and comfort allowing guests to feel a sense of home during their stay, whilst transporting them into a world of glamour and style. Five star luxury and opulence creates the perfect setting for our team to create special moments that our guests will remember forever. Join us at Hotel Chadstone Melbourne MGallery, where we create stories that stay.
Job Description
As Restaurant & Bar Manager, you will oversee the day to day operation of Pastore, our signature modern Italian restaurant, and Altus Rooftop Bar & Lounge, ensuring each experience reflects the luxury standards of Hotel Chadstone Melbourne MGallery.
You are a passionate hospitality leader who thrives on creating exceptional guest experiences, building engaged teams, and driving a culture of excellence, warmth, and attention to detail. You understand that luxury hospitality is about more than service. It is about creating genuine moments of connection that leave a lasting impression.
This is also an exciting opportunity for an ambitious hospitality leader looking to take the next step in their career. With exposure to multiple outlets, luxury hotel operations and close collaboration with senior leadership, this role offers a strong foundation for future progression into Food & Beverage Manager or Director of Food & Beverage opportunities within the Accor network.
Your responsibilities will include:
- Leading the daily operations across Pastore and Altus Rooftop Bar & Lounge.
- Delivering refined and personalised guest experiences across all Food and Beverage touchpoints.
- Collaborating closely with the Kitchen, Sales & Marketing, Front Office, and Executive leadership teams to ensure seamless service delivery.
- Maintaining exceptional presentation, service standards, and operational consistency across all outlets.
- Creating a solutions focused culture that embraces flexibility, initiative, and finding the "yes" wherever possible.
- Driving team engagement through visible leadership, coaching, recognition, and a strong team culture.
- Leading, mentoring, and developing Assistant Managers, Supervisors, and high potential team members to build capability and future leadership strength.
- Leading service recovery professionally and confidently to turn challenges into memorable guest outcomes.
- Supporting recruitment, rostering, labour management, productivity, and operational efficiency.
- Identifying opportunities to elevate the guest experience, improve operational standards, and drive innovation across the department.
- Remaining informed on luxury hospitality, food, beverage, and service trends to ensure the hotel offering remains contemporary and competitive.
- Maintaining a strong operational presence during key service periods, evenings, weekends, and peak trading times.
Qualifications
- Previous leadership experience managing premium, multi-outlet Food and Beverage operations, preferably within a luxury hotel environment.
- A genuine passion for luxury hospitality, exceptional dining experiences, and guest connection.
- Strong leadership capability with proven experience developing and inspiring high performing teams.
- Experience coaching and developing Assistant Managers, Supervisors, and emerging talent.
- A calm and confident leadership style with exceptional communication and relationship building skills.
- Strong operational knowledge across restaurant, bar, and hotel dining environments.
- Excellent organisational skills with the ability to manage multiple outlets and priorities simultaneously.
- A proactive mindset with a focus on continuous improvement, innovation, and service excellence.
- Flexibility to align your schedule with business demands, including evenings, weekends, and public holidays.
- A visible and hands on leadership approach that inspires confidence and accountability across the team.
- A genuine ambition to grow within hospitality, with the drive and potential to progress into broader Food & Beverage leadership roles within the Accor network.
Additional Information
What’s in it for you...
- A genuine career pathway towards future Food & Beverage Manager or Director of Food & Beverage opportunities within the Accor network.
- The opportunity to lead two distinctive luxury venues, from signature Italian dining at Pastore to rooftop experiences at Altus.
- Work alongside experienced hotel leaders and gain exposure to broader hotel operations.
- Access to Accor's global learning and development opportunities to build your leadership capability.
- Exclusive employee benefits, including discounted accommodation and dining across Accor hotels worldwide.
- The opportunity to make your mark, bring new ideas to the table, and shape the future of our Food & Beverage offering.
Ready to take the next step in your hospitality career? Join Hotel Chadstone Melbourne MGallery and help shape exceptional dining experiences while building your future with Accor.