Senior Cloud Engineer - R4318

World Wildlife Fund · Guatemala City

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Company Description

Founded in 1961, WWF works to help people and nature thrive. As a global conservation organization, WWF operates in more than 100 countries, partnering with communities, companies, and governments to protect wildlife, conserve vital habitats, and advance sustainable solutions. Grounded in science and driven by collaboration, WWF works to help nature by conserving biodiversity, supporting resilient communities, and addressing climate change. Nearly 1 million people in the United States and more than 5 million globally are WWF members.

Job Description

About This Role

Every day, WWF's conservation teams across the globe rely on robust, secure cloud infrastructure to protect wildlife, engage communities, and drive climate action. As our Senior Cloud Engineer, you'll be the foundational force ensuring our technology systems enable this global impact by managing mission-critical infrastructure that directly supports conservation programs.

In this position, you'll directly enable WWF-US and our network of Country Offices across South America, Central America, Africa, and Asia to operate seamlessly. Your work ensures that critical systems stay online so our teams can focus on what matters most: protecting nature at scale.

What You'll Do:

• Own Our Azure Infrastructure
• You'll be the architect behind WWF's Azure environment, spinning up subscriptions, provisioning resources, and building/deploying VMs (Windows, SQL, Red Hat, firewalls) from the ground up in both production and staging.

• Lock Down Security & Identity
• Configure Microsoft Entra tenants, manage SSO through Azure Enterprise Apps, and keep our RBAC and user groups clean and secure. You'll patch systems proactively and use PowerShell + Graph API to automate the boring stuff so the important stuff runs smoother.

• Be Our Safety Net
• Design backup strategies and disaster recovery playbooks that actually work when it matters. You're the reason we sleep at night knowing our systems can bounce back from anything.

• Keep Everything Connected
• Troubleshoot networking across VNETs, sites, and tenants. Firewalls, load balancers, DNS (Azure + Cloudflare), you speak the language fluently and fix problems before they become fires.

• Be the Go-To Expert
• When Azure, Entra ID, or M365 issues get complicated, you're who the team calls. You'll lead projects end-to-end and keep stakeholders, technical and non-technical alike, in the loop every step of the way.

• Show Up When It Counts
• Occasional after-hours or weekend work for critical outages or planned maintenance, because uptime matters, and so does the team that protects it.

Qualifications

Key Competencies

• Ability to Multitask. Demonstrates strong technical and operational agility, effectively navigating complex business and cloud environments to deliver tailored, high-quality support across WWF’s Azure and multi-cloud platforms.
• Solution-Oriented and Strategic Collaboration. Clear, influential communicator who leads projects end-to-end, ensuring alignment, transparency, and active engagement with stakeholders across technical and non-technical teams.
• Growth Mindset. Demonstrates a strong growth mindset, continually expanding expertise in evolving cloud, automation, and security technologies and applying new knowledge to strengthen WWF’s technical capabilities.
• Big Picture Thinking. Strategic acumen complemented by robust technical proficiency
• Collaborative. Proven ability to work effectively as part of a team
• Project Management. Strong organizational, documentation, and project management capabilities, including development of comprehensive project plans

Skills and Abilities

• Degree in IT or related field AND minimum of 8 years of work experience (including at least 6 years of experience in IT)

• MUST HAVE Verbal and written fluency in English and Spanish

• Experience managing large-scale enterprise IT systems

• Extensive hands-on experience managing highly available and resilient Azure production systems. 

• In-depth knowledge of Microsoft Azure services, cloud architecture, cloud networking, Entra ID, Microsoft 365, and Windows and Linux servers

• Proficient in managing Windows domains and Active Directory

• Expertise in using PowerShell and Graph API for Azure management, workflow automation, and deployment orchestration

• Familiarity with provisioning and managing access for technologies such as Fabric, Power BI, and Azure Foundry

• Experience integrating Microsoft Copilot for M365, Copilot Studio, and Copilot Agents into enterprise Azure/M365 environments, including configuration and governance of data access controls

• Significant expertise in building, deploying, and managing virtual machines in Azure from inception 

• History of applying structured thinking to diagnose complex cloud or hybrid system issues and develop scalable, sustainable solutions.

• Well-honed methodologies for diagnosing and troubleshooting technical issues. 

• Broad enterprise scale expertise across infrastructure, Azure cloud architecture, identity and access management with Entra ID, and emerging AI‑ driven‑ automation technologies—enabling the evaluation and recommendation of modernization opportunities, security improvements, and strategic technology replacements. skills in configuring Microsoft Entra tenants and domains, including DNS and VNET setup. 

• Committed to building and strengthening a culture of inclusion within and across teams.

• Identifies and aligns with WWF’s core values:

  • COURAGE – We demonstrate courage through our actions, we work for change where it’s needed, and we inspire people and institutions to tackle the greatest threats to nature and the future of the planet, which is our home.

  • INTEGRITY – We live the principles we call on others to meet. We act with integrity, accountability and transparency, and we rely on facts and science to guide us and to ensure that we learn and evolve.

  • RESPECT – We honor the voices and knowledge of people and communities that we serve, and we work to secure their rights to a sustainable future.

  • COLLABORATION – We deliver impact at the scale of the challenges we face through the power of collective action and innovation.

Additional Information

Please note: Candidates must be currently based and authorized to work in one of the following  countries to be eligible for this position: Bolivia, Chile, Ecuador, Guatemala, Belize, Honduras, Mexico, Paraguay, Suriname, or Guyana.

Remuneration: Salary and benefits for this position will be paid in local currency.

Application instructions:  Resumes and cover letters must be submitted in English to be considered for this position

• Please note: Applicants must be legally authorized to work in the job's location. Position is not eligible for employment visa sponsorship.
• World Wildlife Fund (WWF) promotes equal employment opportunities for all qualified individuals regardless of age, race, color, sex, religion, national origin, disability, or any other characteristic protected under applicable law.

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