SAP TM Techno Functional Consultant - (m/f/d)
BASF · Hyderabad
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- SAP TM Techno Functional Consultant - (m/f/d)
LOCATION
Hyderabad, IND
COMPANY
BASF Digital Solutions Private Limited
JOB FIELD
Digitalization
JOB TYPE
Permanent
JOB ID
145341
FLEXIBLE WORK OPTIONS
Hybrid
At BASF Digital Hub Hyderabad we develop innovative digital solutions for BASF, create new exciting customer experiences and business growth, and drive efficiencies in processes, helping to strengthen BASF´s position as the digital leader in the chemical industry. We believe the right path is through creativity, trial and error and great people working and learning together. Become part of our team and develop the future with us - in a global team that embraces diversity and equal opportunities.
Key Responsibilities
Functional
Provide L2/L3 support for SAP TM solutions: Freight agreement management, transportation planning, transportation execution, freight settlement and charge calculation
Configure and maintain transportation management master data (locations, means of transport, schedules, lanes, equipment types, etc.)
Manage integration touchpoints with SD, MM, EWM/WM, and Logistics Execution
Perform root cause analysis for recurring functional issues and propose permanent fixes
Technical
Debug and troubleshoot ABAP code, BAdIs, user exits, and enhancement points specific to TM
Build/support interfaces (IDoc, SAP PI/PO, SAP Integration Suite/CPI, EDI) between TM, carriers, and third-party logistics systems
Support Fiori apps and OData services used in TM solutions
Monitor and troubleshoot background jobs and resolve interface failures
Support outputs, print forms (Adobe Forms/SmartForms) for freight documents, BOLs, and carrier communication
Assist with authorization (PFCG roles) issues related to TM transactions
AMS / Service Delivery
Manage tickets (incidents, service requests, minor enhancements/CRs) within agreed SLAs using ITSM tools (ServiceNow)
Follow ITIL-aligned incident, problem, and change management processes
Perform impact analysis and regression testing for patches, support packs, and change requests
Maintain knowledge base articles, SOPs, and support documentation
Participate in on-call rotation and provide go-live/hypercare support as needed
Collaborate with cross-functional teams (SD, MM, EWM, Basis, PI/CPI) to resolve integrated issues
Required Skills & Experience
5–7 years of SAP TM experience, including at least one full support or implementation cycle on S/4HANA embedded TM
Strong hands-on configuration experience in TM (freight order/booking, charge management, and settlement, etc.)
Working ABAP debugging skills; ability to read/trace code and identify root cause, provide resolution without necessarily being a full-time developer
Experience with interface technologies: IDoc, EDI, SAP PI/PO or Integration Suite (CPI)
Familiarity with SD/MM/EWM integration points relevant to transportation processes
Experience working in an AMS/support model with defined SLAs and ticketing tools
Strong analytical and troubleshooting mindset
Preferred / Good to Have
SAP TM or S/4HANA Logistics certification
Exposure to Fiori/UI5 apps and OData services
Experience with carrier integration platforms or telematics/track-and-trace tools
Basic knowledge of Adobe Forms/SmartForms
Prior experience in freight/logistics or 3PL industry domain
Education
Bachelor's degree in Engineering, Computer Science, Supply Chain, or related field
Soft Skills
Clear communicator, comfortable interfacing directly with business stakeholders on support calls
Ownership mindset for ticket resolution and documentation
Ability to prioritize under SLA pressure across multiple concurrent issues
Team player, comfortable in a distributed/cross-timezone support model
WHAT WE OFFER
- Be part of a global leader in digital transformation, working in a vibrant Digital Hub that values innovation, agility, and cross-functional collaboration. Shape the future of BASF’s digital landscape, contributing to projects that drive sustainability and make a real impact. Thrive in a high-performance culture that supports your personal and professional growth, offering diverse learning opportunities and career development. Enjoy a modern, inclusive work environment where your ideas are valued, and your curiosity and ambition are encouraged. Benefit from flexible working models, international networking, and a strong sense of purpose as we enable our customers’ green transformation and lead the way in digital excellence.