Sales Manager with French/German/Dutch

Concentrix · BG

Job Title:

Job Description

The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.

Responsibilities:

Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
Be a point of escalation for our clients and respond promptly to any issues
Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
Work with client contact on reporting and forecasting
Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
Work with client contact on reporting and forecasting
Coordinate team incentives and Sales Performance Incentive Funds
Quality call listening and coaching
Partner and build business relationships with all partners to ensure customer expectations are met

Candidate Profile:

3-5 years of experience as B2B Sales Manager
A passion for customer experience and driving team results
Pipeline management and forecasting experience
Experience in operations and strategy building
Excellent Coaching history
A record of developing and retaining great employees
Experience maximizing revenue through best practices
Experience working with Salesforce.com or similar CRM
Experience finding solutions as a manager
Change Management skills
Fluency in English (C1) and French or German or Dutch (C1)
Willingness to work on a hybrid model Monday-Friday 9:00-18:00

What we offer:

Mentoring, training, and career development programs
Relocation package across EU
Happiness programs and internal social events
Additional medical plan: health and dental care (fully covered by the employer)
Voluntary Sport Card (Multisport)
Monthly food allowance
Birthday Time Off
Volunteer Time Off

Location:

BGR Sofia - Advance Business Center

Language Requirements:

Time Type:

Full time

More jobs at Concentrix · Sales & Business Development jobs in Advance Business