Field Technical Representative
Amrize · United States
Join the Duro-Last team, a brand of Amrize Building Envelope and the world’s largest manufacturer of custom-fabricated commercial roofing solutions.
Were seeking a Quality Assurance Technical Representative who's ready to be part of an innovative, people-first brand shaping the future of the roofing industry.
ABOUT THE ROLE
Duro-Last Roofing, the world’s largest manufacturer of prefabricated roofing systems, has an opening for a Quality Assurance Technical Representative (Roofing Inspector) in the Iowa area. This is a full-time, year-round, salary-based position with a company vehicle, cell phone, tablet and expense account provided. Field based technician (with company truck and your home office) for warranty/technical services at Amrize Building Envelope. This is a fully, remote position based in South Carolina.
WHAT YOU’LL ACCOMPLISH
- Performing technical inspections of commercial roofing applications for no-dollar-limit warranty coverage.
- Perform leak investigations & make small repairs to stop the roof from leaking.
- Assist in completing larger warranty repairs in the region.
- May assist other FTR’s with training licensed roofing contractors in proper application techniques for Duro-Last Roofing products.
- Responsible for educating customers on specifications and what is needed to warrant the application they are installing.
- Ability to develop strong customer relationships and inspire customer confidence.
- Ability to follow corporate and division policies and applicable governmental safety regulations are required.
- Maintains an understanding of current business initiatives and helping to ensure that they are doing their part to achieve them.
- Communicating with customers and balancing customer expectations on service calls and inspections; Ability to prioritize work load.
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas.
- Promote a culture of safety and exhibit these behaviors.
WHAT WE’RE LOOKING FOR
Education: Bachelor Degree in Construction Management, or Architecture; or minimum 4 years active duty; or High School Diploma with minimum 4 years in construction industry.
Field of Study Preferred: Construction
Required Work Experience: Minimum 4 years in construction industry.
Travel Requirements: 10-15% Over night/out of town travel required.
Additional Requirements:
- Must be personable and professional and maintain high level of integrity.
- Strong customer service focus.
- Strong verbal and written communication skills.
- Ability to think outside the box.
- Good organizational and time management skills are a must.
- Must be able to travel overnight 10% to 15% of the time by air or vehicle.
- Must also be able to work flexible hours with minimum notification when necessary.
- Must possess a current driver’s license.
- Successful candidates must adhere to all safety protocols of Amrize Building Envelope.
WHAT WE OFFER
- Competitive salary
- 401(k) retirement plan with company contribution
- Medical, Dental, Vision, Disability and Life Insurance
- Holistic Health & Well-being programs
- Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
- Paid time off
- 12 paid holidays
- Paid Parental Leave (maternity & paternity)
- Educational Assistance Program
- Bonus Incentive
- Company vehicle and expense account provided