Solutions Engineer
Cisco · Singapore
ROLE SUMMARY
Are you ready to begin new challenges and grow your career in Cisco? Join our team as a Splunk Solutions Engineer, where you'll help redefine how businesses use information in decision-making. This is your chance to serve as the key advisor for Splunk's innovative offerings alongside our sales team, customers, and partners!
WHAT YOU'LL GET TO DO:
- Proficient in demonstrating and promoting Splunk products and services to customers on-site, remotely via webinars, and at field events like conferences and trade shows.
- Act as an expert on Splunk technology and applications, and provide product feedback to cross-functional teams.
- Synthesize information from research and discovery to articulate Splunk's value and recommend targeted solutions based on customer needs and challenges.
- Develop and deliver impactful presentations that map the customer journey to Splunk's use case roadmap.
- Build positive relationships throughout the sales process, becoming a trusted technical advisor.
- • Independently manages/lead a team of technical sales professionals (if needed) and collaborate as a key technical advisor for customers.
- Handle technical questions and challenges regarding Splunk's technology, features, solutions, and applications.
- Develop strong response strategies for RFPs/RFIs, and lead or participate in Proof of Concept/Proof of Value events from establishing compelling event to success criteria, scope, set-up and final present back.
- Champion new solutions, knowledge, processes, and tools within the team.
- Proficiently collaborate with wider teams in UEM on complicated accounts to identify technical risks, mitigate sales and adoption obstacles, and drive overall customer contentment.
- Partner with marketing to build impactful content and showcase Splunk in marketing and industry events.
MUST-HAVE QUALIFICATIONS:
- Proficient presales/technical sales experience in a software vendor environment
- Validated results in technical software vendor sales.
- Skilled in performing discovery to understand customer goals and challenges, and demonstrating how Splunk's solutions can address them
- Proficient experience responding to all elements of RFIs/RFPs, including positioning Splunk against competition -
- Exceptional teammate, responsible for the technology evaluation stage of the sales cycle
- Proficiency in Splunk's overall offerings, able to provide hands-on demonstrations and technical leadership
- Ability to work independently to identify all technical issues of your assigned accounts and mitigate issues and risks, ensuring customer's contentment.
- Willingness and ability to travel, engaging with partners, prospects, and customers in person as needed.
TECHNICAL KNOW-HOW:
- Security controls within an enterprise environment (eg. Firewalls, IDPS, Proxies/Load Balancers, WAF, EDR, Cloud Security, Container Security, SAST/DAST, DDoS etc)
- SIEM, SOAR, TIP technologies
- SOC processes and procedures
- MITRE ATT&CK Framework
- Additional frameworks eg NIST\ISO27001\Cyber Kill Chain
- Emerging security trends e.g AI\ML, Bedrock
- Understanding of observability platforms
- Drive AI-Powered Observability and Security Solutions: Leverage Splunk's data analytics engine alongside modern AI/ML frameworks to architect, prototype, and scale intelligent monitoring and threat-detection solutions.
- Cultivate an AI-Building Mindset: Actively design, test, and iterate on custom AI integrations, automated workflows, and agentic solutions to solve complex enterprise log analysis and data management challenges.
- Champion AI Fluency Across Stakeholders: Translate technical AI and machine learning concepts into impactful customer-facing architectures, guiding clients on how to optimize their data pipelines with intelligent automation.
NICE-TO-HAVE QUALIFICATIONS:
- Strong self-motivation and a growth mindset to thrive in a fast-paced, evolving environment - Excellent communication, presentation, and social skills with the ability to influence and address customer needs
- Relevant certifications in CISSP/CEH/GIAC/CCSP, AWS/Azure/GCP
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.