Director, Finance Operations

Omnicom Group · New York City · $90,000–$215,000 (stated in the posting)

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Director, Finance Operations

Position Summary

The Director, Finance Operations is a senior leader within the Orion Finance Operations team, responsible for leading assigned agency, client, vendor, and/or centralized activity portfolios across the Finance Operations function. This role reports directly to the Vice President, Finance Operations and is accountable for service delivery, operational governance, financial controls, stakeholder partnership, team performance, and continuous improvement across complex media-finance workflows.

The Director will oversee processes supporting client media schedules, billings, vendor payments, receivables, reconciliations, aging, month-end close, reporting, and data integrity across applicable media types. The role partners closely with Investment, Finance, Accounting, Client Finance, Master Data Management, GCC, Shared Services, agencies, clients, and media vendors to ensure clear ownership, consistent execution, timely escalation, and resolution of operational and financial risks.

The ideal candidate is a strategic, detail-oriented Finance Operations leader with deep media-industry experience. They are comfortable leading teams and cross-functional stakeholders; interpreting data across multiple systems; translating complex financial and operational issues into clear action plans; and strengthening processes, controls, capacity, and accountability in a fast-paced environment.

Key Responsibilities

• Lead Finance Operations service delivery across assigned agency, client, vendor, and/or centralized activity portfolios, which may include National Linear, Digital, Programmatic, Print, Out of Home, billing, vendor payments, reconciliations, aging, reporting, and data-integrity workflows.
• Serve as a senior liaison to Investment, Finance, Accounting, Client Finance, Master Data Management, GCC, Shared Services, agencies, clients, media vendors, and other business stakeholders.
• Provide strategic direction for portfolio priorities, workload allocation, service expectations, issue resolution, risk management, and operational performance.
• Establish and maintain clear workflow ownership, escalation paths, handoffs, controls, and service expectations across assigned portfolios and operational activities.
• Oversee month-end close activities, including the preparation, review, approval, and timely submission of upload files and related financial-system outputs.
• Ensure the accuracy, completeness, timeliness, and compliance of financial data maintained in media systems and related operational tools.
• Oversee reconciliations across media payables, prepaid media, accounts receivable, trade owed balances, billing activity, unapplied cash, and other financial operational accounts, including Programmatic receivables, payment trackers, SSP, publisher-direct, and Orion credit reconciliations, as applicable.
• Lead the preparation, review, and escalation of aged balances, including capital and Programmatic aging; ensure regular aging reviews, action plans, and follow-up with business teams and Finance leadership.
• Partner with Accounting to ensure media-system balances reconcile to the balance sheet and that discrepancies are investigated, resolved, documented, and escalated appropriately.
• Partner with Client Finance to oversee intercompany workflows, transactions, and related reconciliation requirements.
• Oversee National Linear operational activities, including IMR tracking, affidavits, billing, invoice revisions, MBOX/live bill activity, and related reconciliation requirements, as applicable to the assigned portfolio.
• Lead or support client task forces and complex cross-functional initiatives involving billing, payment, reconciliation, cash application, data integrity, or process-related issues.
• Represent Finance Operations in the assessment, design, and implementation of new or evolving media products, client solutions, and business models; ensure scalable workflows, financial controls, system requirements, and ownership models are established to support growth.
• Establish, monitor, and communicate performance metrics and goals for assigned portfolios, including receivables, cash application, media payables, aging, billing timeliness, reconciliation status, service delivery, and operational quality.
• Ensure accurate, timely, and actionable reporting on operational performance, workload, aging, financial risks, outstanding items, and portfolio status; contribute to Finance Leadership Dashboard reporting and commentary, as applicable.
• Partner with GCC and Shared Services to establish clear service expectations, coordinate delegated activities and handoffs, review output quality and completeness, resolve exceptions, and ensure timely follow-up
• Ensure compliance with Sarbanes-Oxley (SOX), internal policies, and established control requirements; identify gaps and lead remediation efforts across assigned workflows.
• Evaluate operational performance; identify process gaps and control risks; lead improvement initiatives that strengthen governance, efficiency, scalability, and continuity; and ensure appropriate documentation, controls, training materials, and backup coverage are maintained.
• Lead, coach, and develop Managers, Analysts, and Assistant Analysts; set priorities, allocate resources, provide performance feedback, build subject-matter expertise, and promote accountability and collaboration.
• Partner with the Vice President, Finance Operations on strategic planning, business-growth readiness, capacity planning, team design, hiring, stakeholder communications, and broader Finance Operations initiatives.
• Support ad hoc Finance Operations analyses, executive reporting, and business initiatives as needed.

Desired Skills & Experience

Experience

• 8+ years of experience in Finance Operations, media finance, accounting operations, or a related field, including progressive leadership responsibility.
• Media-industry experience required; experience supporting media buying, billing, reconciliation, vendor payment, or financial-control workflows strongly preferred.
• Demonstrated experience leading complex operational portfolios, financial close activities, reconciliations, aging, and cross-functional process dependencies.
• Experience managing and developing teams, including Managers and/or junior Finance Operations professionals.
• Experience partnering with shared-service organizations, offshore teams, agencies/clients, media vendors, and senior internal stakeholders.
• Experience with media buying and financial systems required; Mediaocean experience, including PRISMA and/or MBOX, is strongly preferred.
• Experience leading process-improvement, change-management, governance, operating-model, or new-business implementation initiatives preferred.

Skills

• Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, data analysis, and template development; proficiency with PowerPoint and other Microsoft Office applications.
• Strong financial, analytical, problem-solving, and data-reconciliation skills, including the ability to synthesize information from multiple systems and sources.
• Demonstrated ability to lead through ambiguity, identify operational and financial risks, develop practical solutions, and drive issues through resolution.
• Excellent written and verbal communication skills, with the ability to present complex information, recommendations, and escalation plans to senior operational and Finance leadership stakeholders.
• Ability to translate complex operational and financial issues into clear action plans, ownership assignments, service expectations, metrics, and status updates for varied stakeholder audiences.
• Strong leadership, coaching, and stakeholder-management skills, with the ability to build accountability across cross-functional and shared-service teams.
• Strong understanding of financial controls and the importance of compliance with Sarbanes-Oxley (SOX) and company policies.
• Exceptional organizational skills, attention to detail, sound judgment, and ability to manage competing priorities in a fast-paced environment.
• High level of integrity, accountability, professionalism, and ownership.

$90,000-$215,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

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