Manager, European Accounts Payable, UK
Realty Income · London
About Realty Income
Realty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of 15,600 properties in all 50 U.S. states, the UK and six other countries in Europe, with a gross book value $58bn. We are known as "The Monthly Dividend Company®” and have a mission to deliver stockholders dependable monthly dividends that grow over time. Since our founding, we have declared 656 consecutive monthly dividends and are a member of the S&P 500 Dividend Aristocrats® index, having increased our dividend for the last 30 consecutive years.
You will be joining one of the largest Real Estate Investment Trusts in the world as we rapidly expand into the UK and European markets, including moving into new offices at 3 St. James’s Square.
The European portfolio, including the UK, has experienced consistent growth quarter-on-quarter since our first international acquisition, a £429m 12-property portfolio from Sainsbury’s in 2019. In just five years the portfolio now includes investments of over $11bn, and 483 distinct properties.
Position Overview
Realty Income is seeking a Manager, European Accounts Payable to lead the end-to-end accounts payable function for its international business. Reporting to the Director of Treasury, Europe, this role will oversee accurate and timely multi-currency payments, maintain strong controls and compliance, lead the outsourced AP delivery model, and serve as the primary AP partner and escalation point for UK and European stakeholders. The successful candidate will combine operational command of AP with confident stakeholder leadership, provider governance, performance reporting, and continuous improvement.
Responsibilities
- Lead international accounts payable service delivery across invoice processing, vendor maintenance, payment operations, query handling, close activities, and issue resolution.
- Supervise and train AP staff on policies and procedures, working with Internal Audit to maintain SOX compliance.
- Manage outsourced AP providers through service expectations, KPIs, workload allocation, formal reviews, issue escalation, risk management, and continuous improvement.
- Act as the primary AP business partner and escalation point for Finance, Treasury, Legal, Property Management, Asset Management, and other international teams.
- Constructively challenge stakeholders when payment processes, approval requirements, coding standards, or control procedures are not followed.
- Establish, monitor, analyse, and report AP KPIs covering payment timeliness, aged invoices, query resolution, workload, service quality, outstanding issues, and risks.
- Prepare and present weekly AP status reports and management recommendations on team and provider performance, payments, escalations, risks, and priorities.
- Own and maintain the AP control framework, including company policy, delegated authority, SOX, audit, and governance requirements.
- Oversee invoice processing and approvals in Yardi, including Expense Type and GL account accuracy, while providing direct processing cover when required.
- Oversee vendor setup and maintenance, vendor callbacks, outgoing transactions, manual payments, returned invoices, and payment discrepancy research.
- Use Kyriba and relevant bank portals to support intercompany and other payments, monitor rejected payments and fraud queues, and ensure timely reprocessing.
- Manage resource allocation and capacity planning for peak periods, month-end, annual leave, and business growth; recommend future team and support models.
- Complete assigned month-end and quarter-end close activities and support Treasury with payments, banking, process improvement, and ad hoc initiatives.
- Maintain AP policies and procedures and lead AP-related system enhancements and efficiency or cost-saving initiatives.
- Perform other duties as assigned.
Qualifications
We would expect the successful candidate to have:
- At least five years of Accounts Payable experience, with related treasury experience desirable.
- Demonstrated experience managing outsourced, offshore, or shared-service AP functions through service delivery agreements, KPIs, workload allocation, performance monitoring, and escalation.
- Strong stakeholder management and business partnering experience across functions and seniority levels, with the confidence to influence and challenge constructively.
- Experience developing operational reporting, analysing performance metrics, and presenting clear recommendations to management.
- Experience completing month-end and quarter-end close activities and resolving payment discrepancies.
- Ability to balance service delivery, governance requirements, and business needs in a complex international environment.
- Strong organisational skills, sound judgement, attention to detail, reliability, flexibility, and the ability to manage high volumes under deadline pressure.
- Strong written and verbal communication skills.
- Intermediate mathematical and reasoning skills appropriate to discounts, interest, proportions, percentages, and practical problem-solving.
- Computer proficiency in Microsoft Office 2021 or higher and Adobe.
- A numerical degree or A-Levels from a college-equivalent institution, with emphasis in Accounting.
Preferred Qualifications
- Experience with Yardi Elevate, Yardi Voyager, Kyriba, Citibank, Santander, Caixa, and other international bank portals.
- Related treasury experience.
- Experience supporting UK and European AP operations in a multi-currency environment.
- Experience leading AP-related systems enhancements and continuous-improvement initiatives.
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This role is subject to enhanced compliance and disclosure requirements consistent with those of a financial services organization.
Our Mission & Values
For more than 50 years, Realty Income has been guided by our mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to achieve a better financial outlook. We understand that when individuals succeed financially, they are able to provide for their families, support local businesses and pursue their greatest ambitions, creating a lasting positive impact on communities.
Realty Income is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or educational background.