General Manager, Malaysia
Johnson Controls · Petaling Jaya
Role Overview
As Country General Manager, you will translate regional priorities into a clear country strategy and deliver results across sales, operations, finance, and service execution. You will own the full P&L, build predictable performance, and lead a high-performing team that can scale the business, deepen customer relationships, and manage risk with discipline.
Key Responsibilities
- Develop and execute country and regional strategies aligned with global corporate objectives.
- Identify growth opportunities in ASEAN markets, expand market penetration, and adjust the business portfolio to strengthen performance.
- Own the full country P&L, build financial predictability, and deliver orders, revenue, margin, and cost optimization targets.
- Align sales, operations, and finance to ensure profitable execution, accurate forecasting, and strong cash and working capital discipline.
- Oversee project delivery, service operations, and supply chain efficiency with clear KPI management for safety, quality, delivery, and cost.
- Drive pipeline quality, conversion discipline, backlog visibility, and field productivity across lines of business.
- Expand the customer base and strengthen relationships with key clients, partners, owners, contractors, consultants, and strategic accounts.
- Lead people development across multiple countries, including coaching, succession planning, and building leadership capability.
- Represent the company with external stakeholders, industry forums, government bodies, and headquarters leadership.
- Ensure compliance with legal, regulatory, ethical, and company standards while proactively managing operational and financial risk.
How You Will Do It
- Own outcomes with accountability, safety, and integrity by setting clear priorities, monitoring performance closely, and addressing issues before they affect customers or results.
- Stay close to the work and focus on what matters by visiting customers and operations regularly, removing obstacles for teams, and making timely trade-off decisions across LOBs to maximize returns.
- Improve every day through candor and problem-solving by using performance reviews, root-cause analysis, and practical action plans to raise productivity, margin, and delivery reliability.
- Win as one team by aligning sales, service, finance, and operations around shared targets, trusting local expertise, and bringing diverse perspectives into key decisions.
- Run a disciplined business cadence with clear targets, forecast reviews, and transparent reporting on orders, revenue, margin, cash, inventory, and project delivery.
- Build predictable pipeline and conversion performance, then use that visibility to plan capacity, resources, and investment decisions.
- Balance growth and control by scaling successful opportunities while maintaining compliance, customer satisfaction, and operational resilience.
Qualifications
- Bachelor's degree in business, engineering, finance, or a related field.
- Significant leadership experience in a country, regional, or multi-business environment with direct accountability for commercial and operational results.
- Proven experience owning a full P&L and driving profitable growth through revenue, margin, and cost discipline.
- Strong background in aligning sales, operations, and finance to deliver predictable execution.
- Demonstrated ability to lead teams across multiple functions, develop talent, and build succession pipelines.
- Experience managing business risk, including on-time service delivery, project execution, revenue collection, cash, and inventory.
- Ability to work with senior internal and external stakeholders, including customers, partners, regulators, and headquarters teams.
- Excellent communication, stakeholder management, and decision-making skills in a matrixed organization.
- Fluent business English; additional ASEAN language capability is an advantage if relevant to the market.
Nice to Have
- Experience leading businesses in building technologies, fire protection, life safety, HVAC, or related technical solutions.
- Exposure to ASEAN markets or other multi-country environments.
- MBA or equivalent advanced business qualification.
- Experience in global matrix organizations and cross-border operating models.
Why Join Us
- Lead a market-facing business with visible impact on customers, colleagues, and performance across the region.
- Work with a global organization that values safety, collaboration, and practical execution.
- Help shape growth, capability building, and succession planning for a high-performing local team.
- Be part of a company committed to the Zero Harm safety policy and continuous improvement.
- Contribute to a business that connects strategy with real operational outcomes.
If you are ready to lead with clarity, discipline, and ambition, we would love to hear from you.
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