Registered Nurse-Home Care

Montefiore · $55.40/hr (stated in the posting)

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• JOB SPECIFIC COMPETENCIES:
• Demonstrates the required job specific technical/professional knowledge, skills and abilities. *
• 1. Systematically provides nursing care to patients within the framework of the nursing process and established standards of practice.
• 2. Integrates principles of patient safety in the provision of direct nursing care and medication management.
• 3. Adheres to established system-wide communication standards and processes.
• 4. Participates in designated forums which address patient care, patient education, policy and procedures, safety and clinical outcomes.
• 5. Demonstrates accountability for maintaining and improving professional knowledge and skill related to the area of practice.
• * Document on addendum age specific competency.
• Part II: Employee Performance Standards
• A. CUSTOMER SERVICE:
• 1. Demonstrates the ability to create a positive interaction with the customer.
• 2. Demonstrates positive communication with people of different cultures, values and beliefs.
• 3. Demonstrates the ability to acknowledge customer concerns and takes corrective action.
• 4. Demonstrates compliance with identified customer service behaviors.
• 5. Provides escort to customers when necessary.
• B. PERFORMANCE IMPROVEMENT:
• . Participates in Department/Hospital-wide activities which improve processes and/or outcomes.
• 2. Utilizes resources to maintain and improve self development and knowledge.
• 3. Complies with licensure and/or certification requirements.
• 4. Participates in annual competency assessment.
• C. BUDGET:
• 1. Demonstrates fiscally prudent use of equipment and supplies.
• 2. Utilizes charge process for supplies/equipment.
• D. PROJECTS/ASSIGNMENTS:
• 1. Completes projects/assignments within projected time frames and expectations.
• Demonstrates adherence to Montefiore Nyack Hospital “We Care” standards including: WORKING TOGETHER “I will commit to work together in a courteous, respectful manner. I will demonstrate a positive spirit of service with all employees with whom I interact.” • Place team success above individual recognition. • Be receptive to new ideas and approaches within my workplace. • Offer assistance generously without hesitation. EMPOWERMENT “I will be accountable, responsible, and self-directed in all aspects of my work at all times.” • See projects through to ensure completion. • Problem solve with patients, family members, and other employees. • Follow up to ensure a resolution. COMMUNICATION “I will demonstrate positive communication in a clear, courteous and appropriate manner at all times.” • Answer the phone within three rings if possible and identify myself, my department, and ask, “How may I help you”? • Use effective verbal and written communication to patients, families, visitors, using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) • Use positive communication in my tone of voice, body language, and choice of words. • Respond to e-mails in a courteous manner, with-in twenty-four hours. APPEARANCE “I will dress in a manner that reflects a professional and positive image of the hospital at all times”  Maintain a clean, neat, and professional appearance which adheres to the hospital dress code policy.  Promote and adhere to Nyack Hospital's guidelines regarding a safe and clean work environment for employees, patients, families and visitors. RESPONSIVENESS “I will demonstrate the ability to provide timely feedback and communication to patients, visitors, and coworkers.” • Respond to patient call lights and ask if I can assist. (No Pass Zone). • Respond empathetically. • Apologize for delays and concerns. EXCELLENCE IN SERVICE “I will strive to ‘do my best everyday’ in exceeding customer expectations.” • Anticipate and address my patients’, families and visitors needs. • Avoid negativity and exhibit a “can-do” attitude. • “Manage up” fellow employees, physicians, departments, and the organization, to increase patient confidence both internally and in the community. • Exit elevators to accommodate our patients’ first. • Acknowledge people in the hallway by smiling and making eye contact. • Help lost guests and new employees by escorting them to their destination.

• Bachelor Degree Required or
• Associate Degree Preferred
• Experience: 1 year Med/Surg experience preferred
• National Certification in area of practice preferred.
• On Call required for the following areas: OR, PACU, and Cath Lab
• For transfer requirements, please refer to the NYSNA CBA
• Registered Nurse New York - New York State Board of Nursing Required
• BLS Basic Life Support - American Heart Association Required
• ACLS - Advanced Cardiac Life Support - American Heart Association Required for the following areas: ED, SICU, MICU, 3 Doctors, Cath Lab, Endo, Labor & Delivery, Nursing Radiology, and SDS within 6 months of hire/transfer; PACU (within 3 months of hire/transfer)
• PALS - Pediatric Advanced Life Support - American Heart Association Required for the following areas: ED, Nursing Radiology, and SDS (within 6 months of hire/transfer); PACU (within 3 months of hire/transfer
• NRP - Neonatal Resuscitation Program - American Heart Association Required for the following areas: Labor & Delivery, Mother/Baby, and NICU withing 6 months of hire
• Oncology Nurse Specialist Chemotherapy & Biotherapy Provider - ONCOLOGY NURSING SOCIETY (ONS) Required for Infusion Center Required

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