Leasing Consultant - Emerald Villas
Related Group · Orlando
TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.
Job Description:
Job Description
TRG Management, a premier property management company experienced with all types of housing, including mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. We’re actively seeking a Leasing Consultant for our newest lease-up. This role will collaborate directly with the property management team to provide residents with great service.
Essential Functions and Responsibilities:
- Interview prospective tenants while adhering to Fair Housing Standards.
- Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
- Fills out the lease form or agreement and collects the security deposit.
- Periodically inspects the state of the property and makes arrangements for essential maintenance.
- Compiles a list of available rental units.
- Identifies potential prospects.
- From start to finish, managing the leasing/renewal process.
- Provide exceptional customer service and build great working connections with our residents.
- Answers incoming calls and voicemails professionally and promptly.
- Request that the prospect fill out an application and make a deposit following the company's policies and Fair Housing regulations.
- Process applications for approvals and update the availability report. (For example, a credit check, rental history, and so on.) Submit completed applications for approval to the Property Manager. Follow up with the candidate to provide status.
- Ascertain that the apartment is ready for the resident to move in on the scheduled move-in date.
- Follow up with prospects who did not close and try to close the business. If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs.
- Monitoring local market trends and updating property comparable to keep an eye on what our competitors are doing.
The ideal candidate will possess:
- A high school diploma or its equivalent is preferred.
- 2 years of experience in customer service, hospitality, Conventional or multifamily real estate.
- Previous leasing experience is a plus, not a requirement.
- It is vital to have a strong customer service orientation and presenting abilities.
- Working experience with MS Office Suite (Word, Excel, PowerPoint).
- Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.
- Onesite experience a plus.
Benefits as a TRGM Employee:
- Base Salary + Performance Bonus.
- Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
- The benefits package includes 100 percent employer-paid life and disability insurance.
- Employer Matching 401k
- Employee Engagement and Wellness programs.
- Company-paid PTO
- Opportunities for Professional Development and Tuition Reimbursement.
TRG Management is proud to be an Equal Opportunity Employer.
We are a Drug-Free Workplace.