Senior Operations Business Partner - APAC Expansion

Autodesk · Singapore

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Position Overview

As Senior Operations Business Partner, you will serve as the dedicated operations partner for Autodesk's Expansion business across the Asia-Pacific (APAC) region. You will work closely with APAC Expansion Sales leadership to understand business performance, identify operational challenges, and drive issues through resolution.

You will connect field needs and business context with the broader Revenue Operations organization, helping ensure the APAC Expansion business has the insights, processes, and operational support needed to execute effectively.

This is a hands-on role that requires you to work through complex business challenges, develop a clear point of view, and drive initiatives across teams and functions. You will provide APAC Expansion leadership with greater visibility into business performance, proactively address operational gaps, and ensure insights from the field inform broader business decisions and priorities.

Responsibilities

• Partner closely with APAC Expansion Sales leadership to provide the operational context, insights, and support required for informed decision-making
• Develop a deep understanding of the APAC Expansion business, including sales processes, execution gaps, and operational friction points
• Diagnose operational challenges, engage directly with field teams, develop clear recommendations, and drive issues through resolution
• Identify patterns across field conversations, business performance, and stakeholder feedback to surface operational risks and opportunities
• Translate ambiguous business challenges into clear, actionable problems and align stakeholders around solutions
• Own operational issues through resolution, executing directly where appropriate and partnering across Revenue Operations, Marketing, Customer Success, Information Technology (IT), and Finance when broader support is required
• Establish and manage operational rhythms, including business reviews, issue tracking, escalation processes, and field feedback mechanisms
• Develop business cases for operational changes by evaluating business impact, validating assumptions, gathering stakeholder input, and presenting clear recommendations
• Prioritize field requests based on business impact and enterprise priorities while escalating broader trade-offs when appropriate
• Represent the APAC Expansion field perspective during annual planning, segmentation, coverage model changes, and policy development
• Identify and synthesize insights from the APAC field that may have broader implications for Global Expansion programs and priorities
• Prepare operational insights and business context for leadership reviews, translating business performance and field feedback into clear, actionable narratives
• Proactively identify operational gaps and drive solutions before they materially impact field execution
• Ensure relevant field insights and business context are effectively communicated to Revenue Operations and other supporting organizations

Minimum Qualifications

• 7+ years of experience in Revenue Operations, Sales Operations, Business Operations, or a related business partnering role, preferably within an enterprise technology organization
• Experience partnering directly with Sales leaders in an embedded, field-facing capacity
• Strong understanding of expansion, growth, or other complex sales motions
• Strong problem-solving skills with demonstrated ability to diagnose operational challenges, identify root causes, and drive cross-functional resolution
• Proficiency with Salesforce and sales and operational tools, with the ability to use data to understand business performance and identify areas requiring further analysis
• Demonstrated ability to influence and drive outcomes across functions without direct authority
• Experience collaborating across Revenue Operations, Marketing, Customer Success, Information Technology (IT), Finance, and other cross-functional organizations
• Excellent written and verbal communication skills with the ability to translate operational complexity into clear insights and recommendations
• Strong stakeholder management skills with the ability to influence senior leaders and drive alignment across multiple teams

Preferred Qualifications

• Experience supporting regional or global Sales organizations within an enterprise technology or Software as a Service (SaaS) environment
• Experience supporting expansion, growth, or customer lifecycle sales motions
• Experience contributing to annual business planning, segmentation, territory coverage, or sales policy initiatives
• Experience developing business cases and recommendations for senior leadership
• Strong analytical skills with experience translating business and operational data into actionable insights
• Experience leading high-visibility, cross-functional business operations initiatives across multiple regions or functions

The Ideal Candidate

The ideal candidate is a highly experienced Business Operations professional who combines strategic thinking, operational expertise, and strong business partnership skills to solve complex challenges and influence business outcomes across the APAC Expansion organization

• Serves as a trusted advisor to senior Sales and Revenue Operations leaders by providing thoughtful, data-driven insights and recommendations
• Demonstrates deep expertise in business operations and applies strong commercial understanding to complex sales and operational challenges
• Anticipates operational risks and business challenges that could impact execution and proactively develops scalable solutions
• Solves complex and ambiguous problems by integrating field insights, business performance data, and cross-functional perspectives
• Develops innovative approaches to improve operational effectiveness, field execution, and business performance
• Influences senior stakeholders without direct authority and builds alignment around priorities, investments, and recommended solutions
• Connects regional business needs with broader organizational priorities and identifies opportunities with implications beyond APAC
• Translates complex operational and business information into clear narratives that enable leadership decision-making
• Leads high-visibility, cross-functional initiatives while maintaining strong ownership and accountability for outcomes
• Builds trusted relationships across Sales, Revenue Operations, Marketing, Customer Success, Information Technology, Finance, and other business functions
• Operates effectively at both strategic and operational levels, moving comfortably between long-term planning and hands-on problem-solving
• Demonstrates sound judgment, curiosity, and a continuous improvement mindset while driving measurable business outcomes

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

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We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

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