BOTTEGA VENETA Operations Manager, Southeast

Kering · New York City

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Summary

Job Description

We are currently seeking a Southeast Operations Manager who will report to the Director of Retail Operations.

How you will contribute:

The Southeast Operations Manager is responsible for driving the consistent execution of operational standards, policies, and business practices across all Bottega Veneta stores within the Southeast region. This role requires strong analytical skills, sound judgment, and the ability to make informed decisions in a fast-paced environment. The Southeast Operations Manager must be adaptable, capable of adjusting their approach as business needs evolve, and proactive in developing effective solutions to support the daily operations of more than 9 stores.

Responsibilities include, but are not limited to:

Operational Excellence

• Ensure compliance with all operational policies, procedures, and company standards across retail locations through close partnership with Regional Market Directors and cross-functional teams, including Sales Audit, Inventory Control, Finance, Visual Merchandising, Human Resources, Security, Store Planning, Facilities, Merchandising, and IT
• Identify, recommend, and support the implementation of initiatives designed to enhance operational effectiveness, drive process improvements, and increase store efficiency
• Provide operational leadership and onsite support for market events, and other selling initiatives requiring operational oversight and coordination

Administration

• Oversee regional supply ordering and inventory management, including stationery, operational supplies, and retail tools, while ensuring adherence to budgetary guidelines and approved spending levels
• Manage the distribution of retail uniforms across all stores, ensuring timely allocation, receipt confirmation, and compliance with brand standards to maintain a consistent and professional appearance among store teams
• Monitor uniform and branded packaging inventory levels on an ongoing basis, ensuring seasonal orders are accurately forecasted and aligned with the operational needs of each store
• Develop advanced expertise in the company's retail systems and applications, serving as a key operational resource and subject matter expert for stores. Proactively explore and leverage system capabilities beyond standard training to identify efficiencies, enhance user adoption, and support evolving business needs

Inventory Management

• Monitor and ensure the timely completion of cycle counts across all assigned inventory categories, maintaining accuracy and compliance with established inventory control standards
• Manage the annual physical inventory process across the region, ensuring accurate execution, timely reconciliation, and shrink results that remain within brand-established targets
• Review, validate, and process store-initiated stock adjustments in a timely manner, ensuring proper documentation and adherence to inventory control procedures
• Oversee all inventory management activities across stores, promoting consistent compliance with company policies, operational standards, and best practices to safeguard inventory accuracy and integrity 

Store Planning

• Plan, coordinate, and manage all operational activities related to store openings, relocations, renovations, and closures, ensuring seamless execution and adherence to project timelines
• Partner with Bottega Veneta and Kering cross-functional teams to align on store planning initiatives, project milestones, and operational requirements, ensuring consistent execution and successful project delivery

Store Visits & Training

• Conduct routine store visits, both in person and virtually, to evaluate operational execution and ensure stockrooms, back-of-house areas, and all storage spaces are organized, maintained, and operated in accordance with company standards
• Build and foster strong partnerships with Store Management, Operations teams, and corporate stakeholders to drive operational excellence, improve efficiencies, and identify cost-saving opportunities
• Deliver operational onboarding and ongoing training to newly hired Store Management, ensuring a thorough understanding of company policies, procedures, systems, and operational best practices
• Maintain visibility into store infrastructure needs and partner closely with Facilities, Store Design, and Visual Merchandising teams to ensure a safe, functional, and brand-consistent store environment 

Who are you:

• Minimum of 3 years of progressive retail operations management experience, preferably within a luxury or multi-unit retail environment
• Prior multi-store management experience strongly preferred, with demonstrated success supporting diverse store locations and teams
• Proven leadership capabilities with strong analytical thinking, sound judgment, and effective problem-solving skills
• Exceptional communication and interpersonal skills, with the ability to engage diplomatically and effectively across all levels of the organization and through various communication channels
• Highly organized and detail-oriented, with a proven ability to manage multiple priorities simultaneously while maintaining accuracy, accountability, and consistent follow-through
• Self-motivated and proactive, with a willingness to take ownership beyond established areas of responsibility and the agility to adapt to evolving business needs and priorities
• Advanced proficiency in POS and inventory management systems, as well as the Microsoft Office Suite, with the ability to leverage system capabilities to improve operational effectiveness

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.

As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

EOE M/D/F/V

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