SAINT LAURENT Retail Trainer Western Europe
Kering · Paris
Summary
Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne ‘Rive Gauche’, synonyme de jeunesse et de liberté. Ce changement a représenté un premier pas crucial dans la modernisation de la mode et a révolutionné le paysage socio-culturel.En 1999, la division luxe du Groupe Kering a acquis la maison Yves Saint Laurent et, sous la direction créative d’Anthony Vaccarello depuis avril 2016, continue à la positionner au sommet de l’univers du luxe.
Aujourd’hui, les collections Saint Laurent incluent le prêt-à-porter féminin et masculin, les chaussures, les sacs, la petite maroquinerie, les bijoux, les foulards, les cravates et les lunettes
Job Description
Role
Under the leadership of the General Manager Western Europe, with the collaboration of the EMEA training manager, your role is to support the performance of the local market (France, Monaco, Netherlands, Belgium), developing the retail teams’ skills and tools through training programs aligned with the brand vision and local needs.
You oversee the execution of the Saint Laurent client experience and its evaluation, the selling skills of client advisors, the onboarding journey of newcomers, the roll out of product training initiatives and you support the digital and omnichannel transformation of the business.
Your working time is 80% in stores, including frequent travel.
Missions
Roll out tailored training programs to support Western Europe market
Together with the General Manager, identify local needs and roll out customized action plans to support stores performances
Collaborate with the EMEA training manager to build and provide effective tools for stores to drive results
Partner with HR to build training plans in line with local needs
Partner with Store Directors to deliver trainings in stores
Be the ambassador of the brand’s key messages through the stores team, and develop their selling skills
Implement a strong and consistent client experience within the market
Roll out the Saint Laurent client experience, and oversee its evaluation by partnering with store directors and taking actions from results
Roll out the seasonal collections & products training programs
Organize onboarding sessions to newcomers
Develop and animate a Training Ambassadors community in stores
Partner with the Client team, to support clienteling initiatives
Collaborate with the operations team to facilitate the integration of omnichannel tools
Drive the training performance and impact on KPIs
Monitor the performance of all training programs, with a strong focus on the “client experience evaluation”
Ensure a seamless integration of the e-learning content
Profile
Proven experience in luxury retail
Strong retail business orientation and understanding of client experience
Excellent communication and interpersonal skills
High facilitation, coaching and teamwork skills
Excellent organization and ability to multi-task
French and English speaker
Positive attitude, enthusiastic and passionate about Saint Laurent
Saint Laurent s'engage à créer une main-d’œuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d'exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d'adaptation à un monde en mutation. En tant qu'employeur de l'égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.
Job Type
RegularStart Date
2026-09-11Schedule
Full timeOrganization
YSL Boutique France SAS