SAINT LAURENT Retail Trainer Southern Europe
Kering · Milan · €60,000 (stated in the posting)
Summary
ABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
Job Description
Role
Under the leadership of the General Manager Southern Europe, with the collaboration of the EMEA training manager, your role is to support the performance of the local market (Italy, Spain, Portugal, Greece) developing the retail teams’ skills and tools through training programs aligned with the brand vision and local needs.
You oversee the execution of the Saint Laurent client experience and its evaluation, the selling skills of client advisors, the onboarding journey of newcomers, the roll out of product training initiatives and you support the digital and omnichannel transformation of the business.
Your working time is 80% in stores, including frequent travel.
Missions
Roll out tailored training programs to support Southern Europe market
Together with the General Manager, identify local needs and roll out customized action plans to support stores performances
Collaborate with the EMEA training manager to build and provide effective tools for stores to drive results
Partner with HR to build training plans in line with local needs
Partner with Store Directors to deliver trainings in stores
Be the ambassador of the brand’s key messages through the stores team, and develop their selling skills
Implement a strong and consistent client experience within the market
Roll out the Saint Laurent client experience, and oversee its evaluation by partnering with store directors and taking actions from results
Roll out the seasonal collections & products training programs
Organize onboarding sessions to newcomers
Develop and animate a Training Ambassadors community in stores
Partner with the Client team, to support clienteling initiatives
Collaborate with the operations team to facilitate the integration of omnichannel tools
Drive the training performance and impact on KPIs
Monitor the performance of all training programs, with a strong focus on the “client experience evaluation”
Ensure a seamless integration of the e-learning content
Profile
Proven experience in luxury retail
Strong retail business orientation and understanding of client experience
Excellent communication and interpersonal skills
High facilitation, coaching and teamwork skills
Excellent organization and ability to multi-task
Excellent level of English, Spanish is a plus
Positive attitude, enthusiastic and passionate about Saint Laurent
What we Offer
Applicable CCNL: Commercio Terziario
Category: Impiegato
Indicative starting compensation: 60.000 €
Annual bonus opportunity according to company internal agreement
Benefits : in addition to those provided under the applicable National Collective Labor Agreement and by law, further benefits and initiatives are offered in accordance with company policies.
Note on equal opportunities and non-discrimination
Saint Laurent is committed to diversity and inclusion and to providing equal opportunities in employment. We believe diversity in all its forms – disability, age, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, religion – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
The selection process is open to candidates of any gender, age, origin, orientation, or background, in full compliance with the principles of equal opportunities, non-discrimination, and pay transparency.
Job Type
RegularStart Date
2026-10-01Schedule
Full timeOrganization
SL Luxury Retail S.r.l.