BALENCIAGA Retail Performance Specialist
Kering · Seoul
Summary
About us발렌시아가는 1917년 스페인 출신의 크리스토발 발렌시아가 (Cristóbal Balenciaga)에 의해 설립되어, 1937년 파리에 정착하며 현대 쿠틔르의 새로운 장을 열었습니다. 실루엣과 기법에 대한 대담한 혁신으로 모던 쿠틔르를 정의한 오리지널 하우스의 유산은, 오늘날에도 여성 및 남성 레디 투 웨어, 액세서리, 오브제를 아우르는 경계를 넘어서는 컬렉션을 통해 계승되고 있습니다. 발렌시아가는 빠르게 확장되는 디지털 영역과의 전례 없는 교류, 소재의 진보, 그리고 사회적 책임에 대한 적극적인 실천을 통해 현대성의 최전선에 자리하고 있습니다. 2021년, 하우스는 창립자가 1968년 은퇴한 이후 처음으로 선보인 50번째 쿠틔르 컬렉션을 통해 첨예한 우아함의 새로운 기준을 다시 한번 제시했습니다.
발렌시아가는 현재 Retail Performance Specialist 을 채용 중에 있습니다.
Job Description
Job Description
Job Title : Retail Performance Specialist
Reports To : BD & Retail Manager
Division : Balenciaga Korea
Location : Korea
SUMMARY:
The Retail Performance Specialist supports the monitoring and improvement of store performance across the retail network. This role focuses on analyzing sales and operational data, identifying performance gaps, and supporting the implementation of action plans to enhance store efficiency.
This is a highly collaborative role, working closely with Store Managers, Regional Managers, and other departments to achieve company goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Analyze weekly, monthly, and quarterly or any time relevant store sales data, customer feedback, and key operational KPIs (e.g., conversion rates, average transaction value, customer satisfaction scores) to identify performance gaps and areas for improvement.
- Support the implementation of data-driven action plans to address performance issues and drive improvements in alignment with overall business goals.
- Track and report on key performance indicators (KPIs) regularly to monitor store performance, identify trends, and recommend corrective actions as needed.
- Collaborate with store management teams to monitor performance targets and benchmarks, and follow up on action plans
- Identify performance gaps and provide insights to support improvement actions
- Generate and present regular performance reports for management, providing insights into store and regional trends, performance variances
- Support related to retail-related projects
- Assist in managing project timelines, budgets, and resources effectively.
- Work closely with the Retail Manager, Store Managers, and other team members to achieve shared objectives related to performance
- Provide operational support to store managers, helping them track their performance goals through regular feedback and data updates.
QUALIFICATIONS
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- 3+ years of experience in retail operations, performance management, or a related field.
- Fluent English skill is a must
- Excellent Microsoft office tool (PowerPoint, Excel..) skills
- Must be able to work independently and proactively taking ownership of assignments and seeking creative solutions
- Excellent interpersonal, communication and written skills are a must, as well as the ability and willingness to entertain proficient relationships with stores
- Organized, collaborative, adaptable to change, and able to multi task in a fast-paced and diverse environment
Job Type
RegularStart Date
2026-07-15Schedule
Full timeOrganization
BALENCIAGA KOREA LLC