SAINT LAURENT Retail Director, Taiwan

Kering · Taipei

Summary

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Job Description

ROLE

The Taiwan Retail Director manages all retail stores across the market while cultivating a high-performing, motivated, and growth-driven team. This role sets clear commercial and operational direction, ensures strong leadership presence in stores, and drives sustainable business growth. The Retail Director is expected to lead with positive energy, passion, drive, and a growth mindset, while proactively solving challenges and inspiring the team to exceed results through strong client engagement and holistic 360° business thinking.

MISSION

Business Strategy & Market Leadership

Define and implement Taiwan’s retail strategy aligned with corporate direction and tailored to local market dynamics
Drive a 360° business approach, ensuring retail, CRM, operations, marketing, and merchandising work cohesively to deliver results
Lead strategic and tactical planning to drive short‑, mid‑, and long‑term profitable growth
Establish accurate monthly and annual sales forecasts to support P&L management, planning, and resource allocation
Anticipate business challenges with a proactive, solutions‑oriented mindset

Retail Sales, Clienteling & Operations Excellence

Lead the market to commercial targets through strong execution, clienteling, and elevated customer experience
Partner with local store teams and the Client Development Manager (CDM) to ensure well managed OTO (one‑to‑one) appointments, VIC engagement, prospect outreach and clienteling activities
Strengthen client development and engagement through CRM programs, seasonal events, mall partnerships, and personalized customer journeys
Build a market culture where every team member embraces a client‑first mindset in driving sales conversion, repeat visits, client capture, and loyalty
Work closely with Store Operations to ensure consistent implementation of corporate guidelines, retail standards, and operational controls
Drive continuous improvement across KPIs, including productivity, conversion, ATV, UPT, and service excellence
Manage landlord and mall relationships; lead negotiations for new stores, relocations, and renovations

People Leadership, Culture & Development

Lead, motivate, and energize the retail team with passion, positivity, and strong drive, fostering a culture of ownership and accountability
Champion a growth mindset, encouraging curiosity, initiative, and continuous improvement throughout the store teams
Recruit, retain, and develop high-caliber talent aligned with the brand’s values and market needs
Ensure training content is retained and applied, not simply delivered — through structured follow‑up, reinforcement, coaching cycles, and testing
Provide clear direction, performance feedback, and tailored development plans to Store Managers and frontline teams
Foster an engaging, collaborative, and high‑performance culture that motivates employees and drives results

Communication, Reporting & Cross‑Functional Collaboration

Maintain regular communication with senior management, delivering insights on sales performance, customer trends, operations, staff development, and market activity
Work collaboratively with CRM, marketing, merchandising, and operations teams to design strategic initiatives that accelerate retail performance
Lead cross‑market and regional retail projects as required

PROFILE

Bachelor’s degree in Business or related discipline
Minimum 10 years of retail experience, including at least 5 years leading multiple stores or a store network
Strong commercial acumen with proven success managing retail P&L
Inspirational leader with positive energy, passion, drive, and the ability to uplift and motivate teams
Demonstrates a growth mindset, proactive problem‑solving, and strong follow‑through
Strong client‑development mindset with experience elevating clienteling programs, VIC engagement, and personalized service
Excellent communication, interpersonal, influencing, and negotiation capabilities
Proficient in Microsoft Office, especially Excel and Word
Excellent command of English and Mandarin

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Regular

Start Date

2026-07-01

Schedule

Full time

Organization

KERING ASIAN HOLDING B.V. YSL BRANCH

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