GUCCI Client Advisor

Kering · Kuala Lumpur

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Summary

Job Description

RESPONSIBLITIES:

Sales & Client Service

• Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication

• Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty

• Proactive achievement of monthly sales objectives

• Follow-up on client enquiries and requests, including after sales services, proactively and independently

• Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs

• Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information

• Exercise team work and collaboration to ensure that client needs are placed at top priority

Visual Merchandising Management

• Collaboration with the Visual Merchandising team to maintain and upkeep VM to be aligned with the WW visual guidelines

Operations

• Adhere to all in-store SOPs

• Assist with cashiering and daily closing settlement

• Stocks receiving and packing in the respective categories assigned

• All other related duties as assigned by the Store Manager

Inventory Control

• Conduct category scans for inventory purposes

• Assist with stock maintenance and cycle counts

• Replenishment of display merchandise as required

Requirements:

• Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion

• Customer service oriented and driven in sales

• Independent individual with strong decision making skills

• Inquisitive mindset with the ability to engage

• Passionate in growing a career within the luxury fashion industry

Job Type

Start Date

Schedule

Organization

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