Cargo Dispatcher

Alliance Ground International · Chicago

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Job Description:

The Cargo Dispatcher is responsible for coordinating, tracking, and dispatching cargo shipments to ensure the safe, timely, and efficient movement of freight through airport cargo facilities. This role serves as the communication hub between warehouse personnel, airline partners, trucking companies, customers, and operational teams to support on-time cargo processing and delivery while maintaining compliance with company, airline, and regulatory requirements.

Key Responsibilities

• Coordinate daily cargo dispatch activities and shipment movement.
• Monitor cargo status and communicate updates, delays, and exceptions.
• Prepare and maintain shipping documentation and operational records.
• Work closely with warehouse teams, airline partners, and trucking vendors.
• Ensure compliance with company, airline, TSA, and airport regulations.
• Provide excellent customer service and support issue resolution.

Qualifications

• High school diploma or GED required.
• 1+ year of experience in logistics, cargo, warehouse, transportation, or airline operations preferred.
• Strong communication, organizational, and multitasking skills.
• Proficiency with computer systems and data entry.
• Ability to work flexible schedules, including nights, weekends, and holidays.

Alliance Ground International (AGI) is committed to fostering an inclusive workplace and is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

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