Representative, GCC Application Support
APL Logistics · Hyderabad
This role is responsible for providing advanced first-line support for global logistics and supply chain applications. This role ensures effective monitoring of business transactions, system alerts, application health, and incident queues, while coordinating timely resolution and escalation of issues impacting customers and internal users. This role works closely with business stakeholders, customers, and Development teams to maintain service stability, minimize business disruption, and ensure seamless logistics operations across global regions.