Hskg/Public Spaces Manager
Atlantis · BS
Position Summary:
Manages and Oversees cleaning service activities of all housekeeping and public space areas including lobby, bathroom, offices, basements areas etc., to meet division standards. Ensures standards are adhered to and maintains a high level of congruency between cleaning and service at all times.
Main Duties and Responsibilities:
- Continuously reviews all P&Ps and ensures they are being adhered to.
- Consistently inspects Housekeeping and Public Space areas throughout the day to ensure cleanliness.
- Ensures that all staff has a complete understanding of the hotel's employee handbook and regulations contained within.
- Complete Manager's Report at the end of each shift.
- Ensures the preparation and submission of weekly time sheets to Accounts Department.
- Interviews for staff selection.
- Holds daily briefing meetings, advising staff of objectives in conjunction with the Director of Housekeeping.
- Analyzes training needs of the staff and ensures that all staff attends training sessions.
- Ensures all new employees receive orientation on hotel's history, policy and procedures.
- Supervises the staff within the department ensuring correct procedures and methods of service are adhered to.
- Clarifies and informs staff of the organizational goals.
- Counsels staff and take disciplinary action when necessary.
- Attends regular scheduled meetings and as requested to.
- Handles guest complaints in accordance with the hotel policy.
- Plans, organizes and co-ordinates the work of the staff.
- Liaises with personnel in area of recruitment, promotion and disciplinary action.
- Ensures that the maintenance of the department is kept to the standards required by the hotel, ensuring that all malfunctions are reported and followed up with the Engineering Department.
- Carries out other reasonable duties that may be requested by management.
The Company operates a twenty-four (24) hour business. Therefore, you may be rostered to work shifts, which may change from time to time.
Required Qualifications:
- Minimum of 4 years college education or equivalent vocational training.
- Seasoned professional with a minimum of 3 years' experience as a Public Space or Housekeeping manager in a large resort property or in a department that is proven to be complex.
- Acute knowledge of the resort and its accommodations.
- Demonstrated evidence of strong leadership and communication skills.
- Complete knowledge of the Bahamas and International innkeeper laws.
- AED and CPR certified.
- Proficiencies in the following computer applications:
- Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint.
- Proven knowledge of financial and operational management.
- Outstanding knowledge of fire panel equipment and all safety and emergency procedures and how to act upon them. Also aware of accident and prevention policies.
- An in-depth knowledge of managing a divisions profit and loss statements with the ability to drive changes and hit targets as they become necessary.
Why Join Atlantis?
At Atlantis, you'll be part of a dynamic team dedicated to delivering world-class guest experiences while maintaining the highest standards of safety. If you thrive in an attractive environment, enjoy helping others, and are committed to excellence, we encourage you to apply.
Manages and Oversees cleaning service activities of all housekeeping and public space areas including lobby, bathroom, offices, basements areas etc., to meet division standards. Ensures standards are adhered to and maintains a high level of congruency between cleaning and service at all times.