Rental Operations Coordinator (Inside Sales)

Briggs Industrial Solutions · Cross Roads

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You belong at a company that treats you like an Owner!

Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.

Join a team that takes care of you.  Here are some ways we do that:

• Competitive Pay and Performance-Based Bonuses

• Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)

• 401(k)

• Training and Tuition Reimbursement

• Work/Life Balance

• Paid Holidays and Time Off

• Health and Wellness Benefits

• Tool Benefits, PPE/Uniforms, Safety Boot Program

• Life and Short Term Disability paid for by company

How You’ll Make a Difference

As a Rental Operations Coordinator, you’ll serve as the branch’s Inside Sales Representative, helping connect customers, sales, service, and shop teams to keep our daily operations moving. From coordinating equipment rentals to adjusting schedules and solving problems, you'll play an important role in making sure our customers are taken care of and our team has what it needs to succeed.

This is a hands-on opportunity to take ownership, build strong relationships, and make a real impact every day. Your ability to communicate, adapt, and follow through will help keep our branch running at its best.

What You’ll Do

• Be the go-to person for customers. Answer calls, welcome walk-ins, prepare rental quotes and contracts, and deliver the friendly, dependable service that keeps customers coming back.
• Keep equipment and schedules moving. Coordinate dispatching, equipment transfers, pickups, and returns while working closely with shop technicians to make sure equipment is ready when customers need it.
• Connect the dots across teams. Partner with sales, service, and other branches to communicate equipment availability, coordinate rental needs, and keep everyone informed as priorities change.
• Own the details that keep us on track. Manage rental paperwork, invoicing, billing follow-ups, and daily administrative tasks with accuracy, organization, and a strong sense of ownership.

What You’ll Bring

• A people-first mindset. Strong communication skills, a professional and approachable attitude, and a genuine desire to help customers and teammates succeed.
• Organization and adaptability. The ability to juggle multiple priorities, stay calm under pressure, and adjust quickly when schedules or customer needs change.
• Confidence taking ownership. Experience in customer service, office operations, assistant management, or a similar role where you’ve helped keep a busy business running smoothly.
• Strong computer skills and a willingness to learn. Comfort with Microsoft Office and business systems. Rental industry experience (ideally 2+ years), equipment knowledge, or dispatching experience is a plus. A high school diploma or equivalent is required.

Why You’ll Love Working With Us

• A team that has your back. Work alongside good people who support one another, take pride in their work, and celebrate wins together.
• A chance to make a real impact. Take ownership of your work, build meaningful relationships, and play an important role in the branch’s success.
• A place to grow and belong. Be part of a company built on integrity, safety, and genuine care for its people, where your contributions are valued and your growth matters.

Job Details

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