Program Director - HIT/HIM (Health Information Management and Health Information Technology)

California Institute of Applied Technology · Foster City · $88,000–$95,000 (stated in the posting)

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Job Title: Associate Dean of Education - HIT/HIM (Health Information Management and Health Information Technology)

Work from Home (WFH) - Remote work must be performed while residing in California, New Mexico, Florida, or Massachusetts

CIAT Campus Locations: San Diego, CA and Albuquerque, NM

Reports to: Dean of Healthcare

Status: Exempt

Employment Type: Full-Time 

Summary:

Reporting to the Dean of Healthcare, this role serves as a member of the management team. The Associate Dean of Education will be responsible for administrative, curriculum, mentoring tasks, and teaching responsibilities with an emphasis on overall program success. The Associate Dean of Education will handle a variety of strategic tasks, including departmental and company goals.

Management Tasks:

• Conduct hiring, onboarding, and on-going training a of faculty in the Health Information Technology and Health Information Management programs
• Develop and manage the Health Information Technology and Health Information Management programs including foster cohesiveness between instructors, encourage instructor feedback to improve training programs, and promote the exchange of ideas, concepts, and teaching techniques that are specific to individual training programs
• Assisting the Dean of Healthcare with completing the CAHIIM Annual Program Assessment Report (APAR)
• Being a mentor to new instructors assigned to the Health Information Technology and Health Information Management programs
• Work with the Dean of Healthcare in conducting periodic program review and maintaining appropriate assessment records. Review and follow up with instructor and programmatic surveys and assessments while analyzing and sharing this data with faculty and staff
• Accomplish departmental objectives by managing assigned instructors
• Provide growth opportunities and maintain a motivated and professional team by assisting with recruiting, selecting, orienting, coaching, and training employees
• Coach and counsel employees in partnership with HR, the Dean of Healthcare and the VP of Education
• Ensure a safe, secure, and ethical work environment
• Manage and enforce timekeeping policies to ensure accuracy and timely process of employee’s timecards
• Maintain quality service by enforcing customer service standards, analyzing, and resolving quality and customer service problems, and recommending improvements
• Embody CIAT’s mission, vision, purpose and values.
• Must support and be a champion to the goals of the department

Program Success:

Responsible for the overall success of the Health Information Technology and Health Information Management programs including:

• Graduation and placement rates
• Program retention rates
• Certification take and pass rates
• Maintain compliance with accreditation related to instruction and the quality of education
• Responsible for analyzing and developing new metrics for programs, as needed

Administrative Tasks:

• Conduct formal and informal classroom observations and in coordination with the Dean of Healthcare, plan on-going faculty development/training
• Responsible for the organization, continuous review, planning, development, and general effectiveness of the program
• Work with the Dean of Healthcare and VP of Education to develop and revise programs to continually enhance quality of education and to maintain consistency with CIAT’s mission and goals
• Process timely, accurate, fair, without bias, performance reviews. Conduct timecard review to ensure that all submitted by instructors is accurate

Curriculum Development Tasks:

• Oversee curriculum development and delivery, ensuring content remains current, relevant, and aligned with academic and industry standards
• Maintain currency of curriculum, syllabi, textbooks, and Canvas
• Review training material/deliverables and provide recommendations on the accuracy of and relevancy of content of curriculum
• Responsible for the selection and development of instructional materials in accordance with course objectives

Teaching Responsibilities:

• Available to teach live online and asynchronously as needed
• Available to provide coverage when needed
• Current certification(s) in subjects taught
• Plan and organize instruction in ways that maximize online student learning and engagement
• Modify, where appropriate, instructional methods and strategies to meet diverse student’s needs
• Employ appropriate teaching and learning strategies to communicate subject matter to students
• Stay current in their subject matter through professional development, through involvement in professional organizations, and attending professional meetings, conferences, or workshops

Qualifications

• Master’s degree required, preferably in Health Informatics, Healthcare Administration, or a related field
• Required Industry Certifications: RHIA
• 2-3 years of management experience, ideally in a higher education setting
• Curriculum development experience required
• Advanced subject matter expertise preferred
• Canvas experience preferred
• Able to work a 40-hour plus workweek, if needed, depending on schedule and coverage
• Self-motivated with a strong work ethic; dedicated to quality, quantity, and timeliness of results
• Able to handle sensitive information with a high degree of confidentiality
• Possess high ethical standards, being an example of professionalism to others
• Demonstrated ability anticipate needs and exercise independent judgment
• Excellent analytical skills, problem resolution skills and general business acumen
• Must have a focus in data and metrics in decision making, monitoring and managing priorities
• Good working knowledge of MS Office applications including Word, Excel, and PowerPoint as well as learning technologies such as Canvas and Microsoft Teams
• Exhibits a high degree of flexibility in adapting to a rapidly changing environment
• Detail oriented, outstanding research and analytical skills
• Problem solve rapidly and effectively, in a timely manner
• Ability and organization to multitask
• Works with a sense of urgency, while engaging and listening to coworkers from other departments
• Position may require work responsibilities outside of normal business hours to accommodate business needs and deadlines
• Reliable transportation to go on campus, attend seminars/trainings, if required
• Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture
• Commitment to fostering an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives
• Knowledge of current trends, best practices, and didactic approaches in higher education
• Demonstrated ability to deliver engaging and effective lesson plans that meet the diverse needs of students
• Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others
• Compliance with all college policies, procedures, and regulations, including those related to academic integrity, student conduct, and instructional delivery
• Must be able to embody CIAT’s mission, vision, purpose and values

Values

Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company.  

• We are passionate about education and student success
• We value integrity and excellence in our employees and students
• We treat ourselves and our students with dignity and respect
• We believe in and encourage innovation at our school to better help our students succeed
• We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student’s success
• We are accountable for our actions and focus on improvements moving forward
• We have a growth mindset with a sincere belief that every student can do better and achieve their goals
• We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues
• We commit to an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives
• We foster lifelong learning and professional development

Supervisory Responsibility 

This position has supervisory responsibilities and will be defined by the VP of Education and Dean of Healthcare.

Location
This is a remote position. Work must be conducted in locations that have been approved by the company. Company authorization is necessary for relocation or work from other locations, even if temporarily.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday-Thursday: 10:00am-7:00pm PST and Friday: 8:00am-5:00pm PST, including weekend hours. If teaching a class on Monday/Tuesday, the schedule will be 12:30 p.m.–9:30 p.m. PST. Classes are held from 6:00 p.m.–9:30 p.m. PST.

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions:

• Essential functions of this role require sitting for extended periods of time
• Ability to type, use a computer to search for information and input information while speaking on the phone is required
• The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role
• The employee will be required to compute simple to simple mathematical calculations as a normal part of this role

Work Environment

While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment.

Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to.

The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodation and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws.

This remote work policy is designed to comply with all relevant local, state, and federal laws.

AAP/EEO Statement

California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology’s employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

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