Senior Learning Project Admin - 7 Months contract

GP Strategies · Malaysia

Job Title: Senior Project Administrator / Senior Training Coordinator
Location: Malaysia/Onsite
Contractual role for 7 months

Role Purpose

The Senior Project Administrator / Senior Training Coordinator is responsible for providing end-to-end operational, administrative and logistical support for complex learning programs, leadership events and strategic projects. Working under routine direction, the role coordinates multiple HSBC stakeholders, manages program logistics, supports reporting and analytics, and provides on-site operational support to ensure seamless delivery of learning initiatives.

The role requires an organized, proactive individual who demonstrates strong ownership, attention to detail and the ability to independently resolve operational challenges while collaborating with project teams, vendors and client stakeholders. Works under routine direction and exercises sound judgement in resolving operational issues and coordinating program activities.

Business Skills

Excellent written and verbal communication skills.
Strong organizational and planning capability.
High attention to detail.
Strong stakeholder management skills.
Good analytical and reporting skills with proficiency in Microsoft Excel.
Ability to prioritise multiple activities simultaneously.
Strong digital literacy across Microsoft Office and collaboration tools.
Demonstrates ownership, accountability and a proactive approach.
Comfortable working under pressure in fast-paced environments.
Strong problem-solving and decision-making capability.

Illustrative Role Responsibilities

Program Coordination

Coordinate end-to-end logistics for leadership program and learning events.
Manage program schedules, milestones and readiness activities.
Coordinate participant enrolments and program administration with internal learning teams.
Monitor program timelines and ensure all deliverables are completed on schedule.
Coordinate project activities across multiple stakeholders and locations.

Event & Venue Management

Coordinate hotels, venues and event logistics.
Manage relationships with external event vendors, printing suppliers and venue partners.
Coordinate room layouts, branding, signage and learning environments.
Ensure program materials, participant packs and event collateral are available and correctly positioned.
Support venue walkthroughs before program delivery.
Monitor venue readiness and resolve operational issues promptly.

Operational Delivery

Provide on-site operational support during learning program and leadership events.
Coordinate facilitators, ambassadors, venue teams and suppliers throughout program delivery.
Manage last-minute program changes and operational requests.
Ensure seamless participant experience throughout program execution.
Monitor quality standards and ensure all operational activities align with program requirements.

Experience

Experience supporting complex projects or programs.
Experience coordinating learning programs, events or large-scale training initiatives.
Experience working with multiple stakeholders and external vendors.
Experience working within fast-paced operational environments.

Knowledge & Skills

Project coordination
Event coordination
Stakeholder management
Vendor management
Logistics coordination
Microsoft Excel
Planning and organization
Excellent Communication skills ( written and verbal)
Problem solving

Behavioural Competencies

Ownership and accountability
Exceptional attention to detail
Strong organizational capability
Adaptability and resilience
Initiative and proactive problem solving
Customer focus
Collaboration
Exceptional communication skills
Calm decision making under pressure

Travel Requirements

Occasional travel (up to 10%) to support program delivery across locations.
Flexibility to support multi-day learning programs and events outside standard business hours where required.

Critical Success Factors

Demonstrates a 'can-do' mindset and takes ownership without waiting for direction.
Notices operational issues before they become problems.
Thrives in fast-paced, live event environments.
Delivers consistently high standards with meticulous attention to detail.
Builds trusted relationships with clients, vendors and internal teams.
Balances multiple priorities while maintaining calm under pressure.

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

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