ERP Delivery Manager
Optimiza · Amman
We are seeking an ERP Delivery Manager with strong hands-on Oracle ERP experience and a proven record of delivering large-scale, complex transformation programs. The successful candidate must translate contractual scope and business requirements into executable delivery plans, lead functional and technical teams, manage third-party vendors, and take ownership of delivery through go-live and stabilization.
This role requires active involvement in solution reviews, delivery challenges, issue resolution, and project recovery, supported by sound technical and functional judgment.
Key Responsibilities
- Lead large-scale Oracle ERP programs involving multiple entities, locations, workstreams, vendors, and complex business requirements.
- Translate contracts, proposals, statements of work, and business requirements into detailed execution plans, work packages, deliverables, milestones, and acceptance criteria.
- Maintain traceability between contracted scope, approved requirements, assigned tasks, delivered solutions, test results, and client acceptance.
- Apply hands-on Oracle ERP experience to challenge solution designs, assess delivery estimates, identify gaps, and guide teams toward practical solutions.
- Lead functional and technical track leaders, assigning clear responsibilities and holding teams accountable for delivery commitments and quality.
- Manage third-party vendors and subcontractors, including scope alignment, delivery plans, dependencies, deliverable reviews, performance, and escalations.
- Establish an integrated program plan covering internal teams, client activities, and third-party commitments.
- Validate progress against completed deliverables and acceptance evidence, identify slippage early, and implement corrective actions.
- Take ownership of troubled projects by assessing root causes, establishing recovery plans, and driving execution against measurable targets.
- Govern cross-functional business processes and resolve gaps between workstreams, systems, and organizational responsibilities.
- Oversee configuration, development, interfaces, data migration, testing, deployment, and operational readiness.
- Ensure realistic go-live decisions through readiness assessments, reconciliations, business acceptance, cutover rehearsals, and support preparation.
- Control scope changes, assess their impact on cost and timelines, and secure approvals before additional work is committed.
- Manage project budgets, resource allocation, capacity, utilization, and delivery profitability.
- Lead client delivery meetings and steering committee discussions, presenting clear decisions, risks, dependencies, and required actions.
- Coordinate with PMO to maintain reliable plans, risk and issue registers, decision logs, and executive reporting.
- Oversee hypercare and transition to support, ensuring critical issues are resolved and contractual service obligations are met.
- Support presales by validating delivery feasibility, scope assumptions, estimates, schedules, resource plans, and third-party dependencies.
Develop team capability through coaching, knowledge transfer, performance feedback, and consistent delivery standards
Requirements
- Minimum 15 years of relevant ERP experience, including substantial hands-on Oracle implementation experience before progressing into delivery leadership.
- Proven experience leading large-scale, multi-entity Oracle ERP programs from planning through go-live and stabilization.
- Strong implementation experience with Oracle Fusion Cloud and/or Oracle E-Business Suite, with practical depth in one or more functional or technical tracks.
- Demonstrated ability to manage cross-functional delivery across Finance, Supply Chain, HCM, and technical workstreams.
- Proven experience managing third-party vendors, subcontractors, and delivery dependencies within a shared program.
- Strong experience translating contractual scope into execution plans and maintaining control over requirements, deliverables, and acceptance.
- Demonstrated success recovering delayed or underperforming projects and resolving complex delivery issues.
- Experience managing project financials, commercial commitments, resource planning, and change requests.
- Experience working within a system integrator or consulting organization and managing senior client stakeholders.
- Bachelor’s degree in Information Systems, Computer Science, Engineering, Business Administration, or a related discipline.
- PMP certification is preferred.
Relevant Oracle certifications are preferred
- Hands-on Oracle ERP delivery expertise.
- Large-scale program leadership and execution.
- Scope mapping and requirements traceability.
- Third-party and subcontractor management.
- Solution assessment and practical problem-solving.
- Project recovery and escalation management.
- Financial control and commercial awareness.
- Resource leadership and performance accountability.
- Quality assurance, acceptance, and go-live readiness.
- Executive communication and client management.
Benefits
Annual Salary Raise
Bonus
Medical Insurance